Chapter 4 Questions Flashcards
Which one of the following is NOT a factor driving the use of telecommuting?
Geographic flexibility Higher productivity Higher job satisfaction Lower employee turnover Stronger sense of company culture
Stronger sense of company culture
The main benefit of ___________ is that users can work collaboratively to easily create and edit Web pages, and link them to useful resources.
a Wiki Groupware RSS (web feeds) Social networking sites a Virtual Private Network
a Wiki
The Department of Veteran Affairs (VA) realized it did not have adequate policies, education or technology in place for remote workers when:
An employee whose laptop carrying unencrypted, sensitive military personnel information was stolen.
Because of lack of coordination, all remote workers were not available for an extended period of time.
Employees posted sensitive data on a public social networking site.
Employees copied sensitive data over an unsecured network.
A virus from an employee’s remote computer crashed the VA’s intranet.
An employee whose laptop carrying unencrypted, sensitive military personnel information was stolen.
Knowledge-based work allows employees to work remotely rather than having to physically be present at a store, manufacturing facility or office building.
True
False
True
All of the following are new types of jobs by the growing reliance on technology EXCEPT:
Database administrator Web site designers Network security advisor Editors/writers Social media specialists
Editors/writers
Which virtual team challenge is more difficult for managers to manage/manipulate since there may be a great deal of difference between groups and individuals?
communication technology diversity management location
diversity
Steve works for a pharmaceutical company and he specializes in marketing and sales. He generally works from home. According to the text, what type of worker is Steve?
Telecommuter Mobile device Global worker Vagabond worker Contract worker
Telecommuter
One of the best examples of outcome controls is the re-hiring of Steve Jobs by Apple as CEO
True
False
False
The Technology Acceptance Model states that the two main drivers of system use ae management mandates and incentives.
True
False
False
Digital natives are willing to take a lower-paying job with better social media access, device choice, and mobility over a higher-paying job with less technological flexibility.
True
False
True
Match the scenarios below as either representative of a virtual team or a more traditional team (non-virtual team).
Virtual team
Traditional team
It’s necessary for individuals to have strong communication skills.
Virtual team
Match the scenarios below as either representative of a virtual team or a more traditional team (non-virtual team).
Virtual team
Traditional team
Easily formed group identity.
Traditional team
Match the scenarios below as either representative of a virtual team or a more traditional team (non-virtual team).
Virtual team
Traditional team
More likely to be diverse.
Virtual team
Match the scenarios below as either representative of a virtual team or a more traditional team (non-virtual team).
Virtual team
Traditional team
Scheduling meetings is difficult because of different time zones.
Virtual team
Match the scenarios below as either representative of a virtual team or a more traditional team (non-virtual team).
Virtual team
Traditional team
Teams often have face-to-face discussions.
Traditional team
Match the scenarios below as either representative of a virtual team or a more traditional team (non-virtual team).
Virtual team
Traditional team
Reliance on technology to support team effectiveness.
Virtual team
According to Thomas Friedman, collaboration is the way that small companies can “act big” and flourish in today’s flat world.
True
False
True
Managers in today’s global, virtual workforce must rethink how they break from traditional methods of managing, particularly in all of the following ways EXCEPT:
Hiring new employees
Evaluating an employee’s contribution to a team and the company
Creating individual-based rewards and compensation policies
Setting strategic objectives
Supervising employees
Setting strategic objectives
