Chapter 3 Questions Flashcards
A matrix organization:
Can involve multiple bosses and multiple teams
Requires quite a bit of communication to be successful
Were rare for quite a while but have become more common in recent years
All of the above
None of the above
All of the above
Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have.
Uncertainty Avoidance Power Distance Individualism/Collectivism Masculinity/Femininity Confucian Work Dynamism
The propensity to hire from within the organizaion
Individualism/Collectivism
Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have.
Uncertainty Avoidance Power Distance Individualism/Collectivism Masculinity/Femininity Confucian Work Dynamism
The level of conflict to be anticipated
Masculinity/Femininity
Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have.
Uncertainty Avoidance Power Distance Individualism/Collectivism Masculinity/Femininity Confucian Work Dynamism
The likeliness of innovation
Power Distance
Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have.
Uncertainty Avoidance Power Distance Individualism/Collectivism Masculinity/Femininity Confucian Work Dynamism
The willingness to delay gratification
Confucian Work Dynamism
Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have.
Uncertainty Avoidance Power Distance Individualism/Collectivism Masculinity/Femininity Confucian Work Dynamism
The willingness to take risk or avoid risk
Uncertainty Avoidance
Match the organizational structure that you would find supporting the organization strategy of the following firms:
Flat organization
Matrix organization
Hierarchical organization
A military organization like the Navy
Hierarchical organization
Match the organizational structure that you would find supporting the organization strategy of the following firms:
Flat organization
Matrix organization
Hierarchical organization
A start-up venture in its first few years of existence
Flat organization
Match the organizational structure that you would find supporting the organization strategy of the following firms:
Flat organization
Matrix organization
Hierarchical organization
A multi-national organization with regional and functional divisions
Matrix organization
At Zara, decision rights for ordering have been granted to whom?
Regional managers Headquarters Store managers Central production The commercial team
Store managers
The organizational structure of Tata Consulting Service (TCS) is a ________ organizational structure.
hierarchical networked matrix flat zero time
hierarchical
Differences in organizational and national culture normally do not affect system development and use.
True
False
False
Different organization structures reflect the different organizational strategies that are used by firms to implement their business strategy.
True
False
True
National culture no longer predisposes workers to act in a certain way.
True
False
False
Cognizant’s organizational structure was_________, but realized as its organization grew and its services became more complicated that a ________ structure for the organization was more appropriate.
hierarchical, networked matrix, networked flat, matrix hierarchical, matrix flat, hierarchical
hierarchical, matrix
In which type of organization design do middle managers do the primary information processing and communication function, telling subordinates what to do and then reporting the outcome to senior management?
Flat Networked Hierarchical Matrix Hybrid
Hierarchical
In which type of organizational structure will employees report to two or more supervisors?
Hierarchical Networked Flat Matrix Functional
Matrix
This type of organizational structure is based upon the concepts of division of labor, specialization, and unity of command. Key decisions are mad at the top and filter down through the organization.
Hierarchical Networked Flat Matrix Social
Hierarchical
Which organization structure typically assigns workers two or more supervisors in an effort to make sure multiple dimensions of the business are integrated?
Hierarchical Flat Matrix Networked Informal
Matrix
Match the organizational variable to its description.
Decision Rights
Business processes
Formal reporting relationships
Informal networks
The mechanisms used to develop organizational relationships outside of the formal reporting relationships.
Informal networks
Match the organizational variable to its description.
Decision Rights
Business processes
Formal reporting relationships
Informal networks
The set of tasks needed to complete key objectives of the business.
Business processes
Match the organizational variable to its description.
Decision Rights
Business processes
Formal reporting relationships
Informal networks
The structure set up to ensure coordination with the organization.
Formal reporting relationships
Match the organizational variable to its description.
Decision Rights
Business processes
Formal reporting relationships
Informal networks
The authority to make decisions necessary to plan and run the business.
Decision Rights
Match the organizational structure to the statement that best represents it.
Networked organization
Flat organization
Matrix organization
Hierarchical organization
Decision rights are shared between managers.
Matrix organization
Match the organizational structure to the statement that best represents it.
Networked organization
Flat organization
Matrix organization
Hierarchical organization
Decision rights are not clearly defined.
Flat organization
Match the organizational structure to the statement that best represents it.
Networked organization
Flat organization
Matrix organization
Hierarchical organization
Decision rights are highly decentralized.
Networked organization
Match the organizational structure to the statement that best represents it.
Networked organization
Flat organization
Matrix organization
Hierarchical organization
Decision rights are highly centralized.
Hierarchical organization
Which of the following is not an organizational structure?
Hierarchical Flat Power Distant Matrix Networked
Power Distant
The dimensions of national culture include all of the following EXCEPT:
The distribution of power in society
The extent to which society tolerated uncertainty
Avoidance of uncertainty
The acceptance of technology by society
The degree to which society engages in future-oriented behaviors
The acceptance of technology by society
Which of the following is not an organizational design variable?
IT infrastructure Decision rights Informal networks Structure Formal reporting relationships
IT Infrastructure
All statements below are true about a matrix organization structure EXCEPT:
The design supports both function and purpose.
Operating complexities can be reduced by sharing information among management.
Workers are assigned to two or more managers.
One weakness is that multiple dimensions of a business are not integrated well with a matrix organization.
Confusion must be dealt with through frequent meetings and conflict resolution sessions.
One weakness is that multiple dimensions of a business are not integrated well with a matrix organization.
If a technology is to be successfully implemented into an organization, either the technology must fit the organization’s culture of the culture must be shaped to fit the behavioral requirements of the technology.
True
False
True
All of the following help to develop informal networks that play an important role in an organization EXCEPT for
Job rotation Company softball team Virtual communities Performance reviews Attendance at a conference
Performance reviews
Match a firm’s actions with the cultural layer it helps to define.
Low power distance
Values
Assumptions
Believe in helping employees to develop so they can perform better in the future
Values
Match a firm’s actions with the cultural layer it helps to define.
Low power distance
Values
Assumptions
Invest heavily in training
Low power distance
Match a firm’s actions with the cultural layer it helps to define.
Low power distance
Values
Assumptions
Workers inherently know that customer issues take precedence
Assumptions
A firm is usually a mix of different organizational structures, known as a hybrid structure.
True
False
True
Effective, cross-cultural communication in today’s global and ‘flattened’ world is:
Easy to achieve
Difficult to achieve
Of little consequence to the organizational strategy
Achieved by using the best available technologies
No longer an issues for managers
Difficult to achieve
Match the organizational structure to the statement that best represents it.
Networked organization
Flat organization
Matrix organization
Hierarchical organization
Decision rights are shared between managers
Matrix organization
Match the organizational structure to the statement that best represents it.
Networked organization
Flat organization
Matrix organization
Hierarchical organization
Decision rights are not clearly defined.
Flat organization
Match the organizational structure to the statement that best represents it.
Networked organization
Flat organization
Matrix organization
Hierarchical organization
Decision rights are highly decentralized.
Networked organization
Match the organizational structure to the statement that best represents it.
Networked organization
Flat organization
Matrix organization
Hierarchical organization
Decision rights are highly centralized.
Hierarchical organization
IS plays three important roles in management control processes. These processes are data collection evaluation, and __________.
transformation management communication implementation conversion
communication
In which type of organization structure is power centralized and the type of environment best supported stable and certain?
Flat Networked Hierarchical Matrix Traditional
Hierarchical
Match the organization structure to the power structure it supports.
Centralized
Decentralized
Distributed
Distributed
Matrix organization
Distributed
Match the organization structure to the power structure it supports.
Centralized
Decentralized
Distributed
Distributed
Networked organization
Distributed
Match the organization structure to the power structure it supports.
Centralized
Decentralized
Distributed
Distributed
Flat organization
Decentralized
Match the organization structure to the power structure it supports.
Centralized
Decentralized
Distributed
Distributed
Hierarchical organization
Centralized
When using information technologies to collect data for the purpose of monitoring work, a manager should all of the following EXCEPT:
Inform employees when and what is being monitored.
Consider the privacy rights of individuals.
Ensure monitoring is meaningful to the organization’s mission.
Capture qualitative inputs in addition to quantitative data.
Require workers to complete additional tasks.
Require workers to complete additional tasks.
This new organization design is designed to be highly flexible, so that resources can be configured quickly to respond to changing demands.
Up time organization Social networked organization Hierarchical organization Matrix organization Elastic enterprise
Elastic enterprise
