Chapter 3 Questions Flashcards

1
Q

A matrix organization:

Can involve multiple bosses and multiple teams

Requires quite a bit of communication to be successful

Were rare for quite a while but have become more common in recent years

All of the above

None of the above

A

All of the above

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2
Q

Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have.

Uncertainty Avoidance
Power Distance
Individualism/Collectivism
Masculinity/Femininity
Confucian Work Dynamism

The propensity to hire from within the organizaion

A

Individualism/Collectivism

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3
Q

Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have.

Uncertainty Avoidance
Power Distance
Individualism/Collectivism
Masculinity/Femininity
Confucian Work Dynamism

The level of conflict to be anticipated

A

Masculinity/Femininity

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4
Q

Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have.

Uncertainty Avoidance
Power Distance
Individualism/Collectivism
Masculinity/Femininity
Confucian Work Dynamism

The likeliness of innovation

A

Power Distance

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5
Q

Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have.

Uncertainty Avoidance
Power Distance
Individualism/Collectivism
Masculinity/Femininity
Confucian Work Dynamism

The willingness to delay gratification

A

Confucian Work Dynamism

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6
Q

Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have.

Uncertainty Avoidance
Power Distance
Individualism/Collectivism
Masculinity/Femininity
Confucian Work Dynamism

The willingness to take risk or avoid risk

A

Uncertainty Avoidance

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7
Q

Match the organizational structure that you would find supporting the organization strategy of the following firms:

Flat organization
Matrix organization
Hierarchical organization

A military organization like the Navy

A

Hierarchical organization

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8
Q

Match the organizational structure that you would find supporting the organization strategy of the following firms:

Flat organization
Matrix organization
Hierarchical organization

A start-up venture in its first few years of existence

A

Flat organization

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9
Q

Match the organizational structure that you would find supporting the organization strategy of the following firms:

Flat organization
Matrix organization
Hierarchical organization

A multi-national organization with regional and functional divisions

A

Matrix organization

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10
Q

At Zara, decision rights for ordering have been granted to whom?

Regional managers
Headquarters
Store managers
Central production
The commercial team
A

Store managers

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11
Q

The organizational structure of Tata Consulting Service (TCS) is a ________ organizational structure.

hierarchical
networked 
matrix
flat
zero time
A

hierarchical

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12
Q

Differences in organizational and national culture normally do not affect system development and use.

True
False

A

False

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13
Q

Different organization structures reflect the different organizational strategies that are used by firms to implement their business strategy.

True
False

A

True

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14
Q

National culture no longer predisposes workers to act in a certain way.

True
False

A

False

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15
Q

Cognizant’s organizational structure was_________, but realized as its organization grew and its services became more complicated that a ________ structure for the organization was more appropriate.

hierarchical, networked
matrix, networked
flat, matrix
hierarchical, matrix
flat, hierarchical
A

hierarchical, matrix

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16
Q

In which type of organization design do middle managers do the primary information processing and communication function, telling subordinates what to do and then reporting the outcome to senior management?

Flat
Networked
Hierarchical
Matrix
Hybrid
A

Hierarchical

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17
Q

In which type of organizational structure will employees report to two or more supervisors?

Hierarchical
Networked
Flat
Matrix
Functional
A

Matrix

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18
Q

This type of organizational structure is based upon the concepts of division of labor, specialization, and unity of command. Key decisions are mad at the top and filter down through the organization.

Hierarchical
Networked
Flat
Matrix
Social
A

Hierarchical

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19
Q

Which organization structure typically assigns workers two or more supervisors in an effort to make sure multiple dimensions of the business are integrated?

Hierarchical
Flat
Matrix
Networked
Informal
A

Matrix

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20
Q

Match the organizational variable to its description.

Decision Rights
Business processes
Formal reporting relationships
Informal networks

The mechanisms used to develop organizational relationships outside of the formal reporting relationships.

A

Informal networks

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21
Q

Match the organizational variable to its description.

Decision Rights
Business processes
Formal reporting relationships
Informal networks

The set of tasks needed to complete key objectives of the business.

A

Business processes

22
Q

Match the organizational variable to its description.

Decision Rights
Business processes
Formal reporting relationships
Informal networks

The structure set up to ensure coordination with the organization.

A

Formal reporting relationships

23
Q

Match the organizational variable to its description.

Decision Rights
Business processes
Formal reporting relationships
Informal networks

The authority to make decisions necessary to plan and run the business.

A

Decision Rights

24
Q

Match the organizational structure to the statement that best represents it.

Networked organization
Flat organization
Matrix organization
Hierarchical organization

Decision rights are shared between managers.

A

Matrix organization

25
Match the organizational structure to the statement that best represents it. Networked organization Flat organization Matrix organization Hierarchical organization Decision rights are not clearly defined.
Flat organization
26
Match the organizational structure to the statement that best represents it. Networked organization Flat organization Matrix organization Hierarchical organization Decision rights are highly decentralized.
Networked organization
27
Match the organizational structure to the statement that best represents it. Networked organization Flat organization Matrix organization Hierarchical organization Decision rights are highly centralized.
Hierarchical organization
28
Which of the following is not an organizational structure? ``` Hierarchical Flat Power Distant Matrix Networked ```
Power Distant
29
The dimensions of national culture include all of the following EXCEPT: The distribution of power in society The extent to which society tolerated uncertainty Avoidance of uncertainty The acceptance of technology by society The degree to which society engages in future-oriented behaviors
The acceptance of technology by society
30
Which of the following is not an organizational design variable? ``` IT infrastructure Decision rights Informal networks Structure Formal reporting relationships ```
IT Infrastructure
31
All statements below are true about a matrix organization structure EXCEPT: The design supports both function and purpose. Operating complexities can be reduced by sharing information among management. Workers are assigned to two or more managers. One weakness is that multiple dimensions of a business are not integrated well with a matrix organization. Confusion must be dealt with through frequent meetings and conflict resolution sessions.
One weakness is that multiple dimensions of a business are not integrated well with a matrix organization.
32
If a technology is to be successfully implemented into an organization, either the technology must fit the organization's culture of the culture must be shaped to fit the behavioral requirements of the technology. True False
True
33
All of the following help to develop informal networks that play an important role in an organization EXCEPT for ``` Job rotation Company softball team Virtual communities Performance reviews Attendance at a conference ```
Performance reviews
34
Match a firm's actions with the cultural layer it helps to define. Low power distance Values Assumptions Believe in helping employees to develop so they can perform better in the future
Values
35
Match a firm's actions with the cultural layer it helps to define. Low power distance Values Assumptions Invest heavily in training
Low power distance
36
Match a firm's actions with the cultural layer it helps to define. Low power distance Values Assumptions Workers inherently know that customer issues take precedence
Assumptions
37
A firm is usually a mix of different organizational structures, known as a hybrid structure. True False
True
38
Effective, cross-cultural communication in today's global and 'flattened' world is: Easy to achieve Difficult to achieve Of little consequence to the organizational strategy Achieved by using the best available technologies No longer an issues for managers
Difficult to achieve
39
Match the organizational structure to the statement that best represents it. Networked organization Flat organization Matrix organization Hierarchical organization Decision rights are shared between managers
Matrix organization
40
Match the organizational structure to the statement that best represents it. Networked organization Flat organization Matrix organization Hierarchical organization Decision rights are not clearly defined.
Flat organization
41
Match the organizational structure to the statement that best represents it. Networked organization Flat organization Matrix organization Hierarchical organization Decision rights are highly decentralized.
Networked organization
42
Match the organizational structure to the statement that best represents it. Networked organization Flat organization Matrix organization Hierarchical organization Decision rights are highly centralized.
Hierarchical organization
43
IS plays three important roles in management control processes. These processes are data collection evaluation, and __________. ``` transformation management communication implementation conversion ```
communication
44
In which type of organization structure is power centralized and the type of environment best supported stable and certain? ``` Flat Networked Hierarchical Matrix Traditional ```
Hierarchical
45
Match the organization structure to the power structure it supports. Centralized Decentralized Distributed Distributed Matrix organization
Distributed
46
Match the organization structure to the power structure it supports. Centralized Decentralized Distributed Distributed Networked organization
Distributed
47
Match the organization structure to the power structure it supports. Centralized Decentralized Distributed Distributed Flat organization
Decentralized
48
Match the organization structure to the power structure it supports. Centralized Decentralized Distributed Distributed Hierarchical organization
Centralized
49
When using information technologies to collect data for the purpose of monitoring work, a manager should all of the following EXCEPT: Inform employees when and what is being monitored. Consider the privacy rights of individuals. Ensure monitoring is meaningful to the organization's mission. Capture qualitative inputs in addition to quantitative data. Require workers to complete additional tasks.
Require workers to complete additional tasks.
50
This new organization design is designed to be highly flexible, so that resources can be configured quickly to respond to changing demands. ``` Up time organization Social networked organization Hierarchical organization Matrix organization Elastic enterprise ```
Elastic enterprise