Chapter 4: Non- Verbal Communication Flashcards
The process of signaling meaning through behavior other than words
Nonverbal communication
Words and actions don’t match, and nonverbal behaviors are more likely to be believed than verbal ones
Channel discrepancy
Mirroring the verbal message
Repeating
Reinforcing the verbal message
Complementing
Emphasizing a part of the verbal message
Accenting
Replacing words
Substituting
Conveying the opposite of your verbal message
Contradicting
Feeling of closeness
Immediacy
When you attempt to use nonverbal behaviors to convince others of something that is false
Deception
The weight gestures and body movements in various messages
Kinesics
Movements with direct verbal translation a specific group or culture
Emblems
Visually reinforcing behaviors
Illustrators
Interaction management cues
Regulators
Unconscious release of barley tension
Adapters
Indications of a motion
Affect displays