Chapter 1: Communication Flashcards
The process by which we use symbols, signs, and behaviors to exchange information.
Communication
Examines how communication behaviors work (or don’t work) to accomplish goals
Functional perspective
The interconnections, or interdependence, between two or more people that function to achieve some goal
Relationships
What we do affects others, and vice versa
Inter dependence
Feelings for others
Affiliation
Arbitrary constructions related to the people, things, or concepts to which they were fair
Symbols
A set of symbols, that create a meaningful message
Code
The process of producing and sending a message
Encoding
The process of receiving a message and making sense of it
Decoding
Who influence others while they influence you
Transactional
The study of morals
Ethics
Knowing and using a number of different behaviors to achieve appropriate communication
Behavioral flexibility
Behaviors that help communicators achieve their goals
Communication skills
Thoughts communicators have about themselves
Cognitions
The transactional model incorporating three contextual spheres in which individuals communicate
Competent communication model
Observable communication
Behavior
Enables communicators to think about multiple and subtle nuances in the messages of their partners
Cognitive complexity
Communication occurs within the context of a relationship and is influenced by the relational history
Relational context
The circumstances surrounding communication, influence communication
Situational context
Cultural identity, how individuals view themselves as a member of a specific culture, influences communication choices
Cultural context
