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BUS 361 > Chapter 4 > Flashcards

Chapter 4 Flashcards

1
Q

What is leadership?

A

The ability to inspire confidence and support among the people who are needed to achieve organisational goals.

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2
Q

What are the four things that promote partnership idea between project manager and the team?

A
  1. Exchange of purpose
  2. A right to say no
  3. Joint accountability
  4. Absolute honesty
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3
Q

How do Project managers lead?

A 
Project managers function as mini-CEOs and manage both “hard” technical details and “soft” people issues
Project managers:
acquire project resources
motivate and build teams
have a vision and fight fires
communicate
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4
Q

What are some of the reasons why projects are underfunded?

A 
vague goals
lack of top management support
requirements understated
insufficient funds
distrust between managers
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5
Q

What are some of the purposes of the meetings?

A
  1. They define the project and the major team players.
  2. They provide an opportunity to revise, update, and add to all participants’ knowledge base,
    including facts, perceptions, experience, judgments, and other information pertinent to the
    project.
  3. They assist team members in understanding how their individual efforts fit into the overall
    whole of the project as well as how they can each contribute to project success.
  4. They help all stakeholders increase their commitment to the project through participation in
    the management process.
  5. They provide a collective opportunity to discuss the project and decide on individual work
    assignments.
  6. They provide visibility for the project manager’s role in managing the project.
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6
Q

What kind of behaviours are part of meetings?

A 
Task - Oriented Behaviour:
1. Structuring process
2. Stimulating communication
3. Clarifying communication
4. Summarising
5. Testing consensus
Group maintenance behaviour:
1. Gatekeeping
2. Harmonising
3. Supporting
4. Setting standards
5. Analysing process
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7
Q

What are some characteristics of an effective project manager?

A
  1. Leads by example
  2. Visionary
  3. Technically competent
  4. Decisive
  5. A good communicator
  6. A good motivator
  7. Stands up to top management when necessary
  8. Supports team members
  9. Encourages new ideas
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8
Q

What are some of the characteristics of PM that are not leaders?

A 
Personal flaws:
 Sets bad example
 Not self-assured
 Lacks technical
expertise
 Poor communicator
 Poor motivator
Organisational Factors:
 Lack of top
management support
 Resistance to change
 Inconsistent reward
system
 A reactive organization
rather than a
proactive, planning one
 Lack of resources
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9
Q

What is emotional intelligence?

A

Emotional intelligence refers to leaders’ ability
to understand that effective leadership is part of
the emotional and relational transaction between
subordinates and themselves.
Five elements characterize emotional intelligence:
Self-awareness
Self-regulation
Motivation
Empathy
Social skills

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10
Q

What are some of the traits of effective project leaders?

A 
Credibility
Creative problem-solver
Tolerance for ambiguity
Flexible management style
Effective communication skillsCredibility
Creative problem-solver
Tolerance for ambiguity
Flexible management style
Effective communication skills
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11
Q

What are some of the essential PM abilities?

A
  1. Organizing under conflict
  2. Experience
  3. Decision making
  4. Productive creativity
  5. Organizing with cooperation
  6. Cooperative leadership
  7. Integrative thinking
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12
Q

What are project champions?

A 
Champions are “fanatics” in the single-minded pursuit of their pet ideas.
Champions can be:
creative originator
entrepreneur
“godfather” or sponsor
project manager
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13
Q

What are some of the roles of a project champion?

A 
Traditional Duties
technical understanding
leadership
coordination & control
obtaining resources
administrative
Nontraditional Duties
• cheerleader
• visionary
• politician
• risk taker
• ambassador
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14
Q

How to create project champions?

A

Identify and encourage their emergence.
Encourage and reward risk takers.
Remember the emotional connection.
Free champions from traditional project management duties.

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15
Q

Which competencies determine project leader success?

A
  1. Understand and practice the power of appreciation.
  2. Remind people what’s important.
  3. Generate and sustain trust.
  4. Align with the leader.
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16
Q

What are some of management choices in the international setting?

A
  1. Develop a detailed understanding of the environment.
  2. Do not stereotype.
  3. Be genuinely interested in cultural differences.
  4. Do not assume there is one way (yours) to communicate.
  5. Listen actively and em pathetically.
17
Q

How can organisation create project management?

A 
Match personalities with project work.
Formalize commitment to project work
with training programs.
Develop a unique reward system.
Identify a distinct career path.

BUS 361 (14 decks)

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