Chapter 4 Flashcards

1
Q

Channels of Distrubution

A

It is ways or path that a product gets from the manufacturer
to the consumer

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2
Q

B2B

A

It refers to e-commerce catered for the needs of other
businesses

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3
Q

B2C

A

It refers to e-commerce catered for the end user – customer.

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4
Q

Job Production

A

It is the method of production that involves creation of
individual customised product to meet the specific requirement of the customers

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5
Q

Batch production

A

This method of production involves limited number of identical
products. It is suitable for making a range of products

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6
Q

Flow/Line/Mass Production

A

This involves production of standardized identical products
produced in large quantities. This also involves a flow of sequence of production hence not a flexible method

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7
Q

Quality Control

A

It is the traditional way of quality management that involves
checking and reviewing work processes at every step of production

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8
Q

Quality Assurance

A

It is the management process of guaranteeing the consumer of
a product’s quality

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9
Q

Lean Production

A

It is the process of streamlining operations and processes in
order to reduce all forms of waste

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10
Q

Trademarks

A

It is a sign or logo that represents a business or a product
belonging to that business

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11
Q

Just in Time

A

It is a stock management method basedon having stocks delivered as and when they are needed in the production process

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12
Q

Maximum Stock Level

A

This refers to the maximum limit of stock that a business wishes to hold

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13
Q

Re-order level

A

This is time lag between affirm placing an order for stocks and
it being delivered, until the next order is placed

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14
Q

Minimum Stock Level

A

This refers to the minimum amount of stock that a business
wishes to hold

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15
Q

Reorder Quantity

A

This refers to the amount of new stock ordered

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16
Q

Lead Time

A

Difference between time of order and time of receiving the product

17
Q

Outsourcing

A

It refers to the practice of using external firms to provide
goods or services as a method of reducing costs

18
Q

Offshoring

A

It is an extension of outsourcing by using an overseas firm in
another country as the subcontractor