Chapter 3 Flashcards

1
Q

Market Growth

A

It refers to an increase in size of a market, in the terms of
value or volume of sales, over a period of time

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2
Q

Market Share

A

It refers to an organisation’s share of the total value of sales
of all products within a specific market

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3
Q

Market Leaders

A

These are firms that are dominant market players and the
ability to gain further economies of scale

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4
Q

Social Marketing

A

It refers to any activity that seeks to influence social
behaviour to benefit the target audience and society as a whole

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5
Q

Asset-led marketing

A

It is a business strategy to adopt use of core strengths of
business for marketing purpose

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6
Q

Marketing Audit

A

It refers to a review of a firm’s current marketing mix, in
terms of its strengths, weaknesses, opportunities and threats

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7
Q

Marketing Plan

A

It refers to the document outlining a firm’s marketing
objectives and strategies for a specified time period

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8
Q

Marketing Strategy

A

It is any medium to long term plan for achieving the marketing
objectives of a business

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9
Q

Marketing Mix

A

It refers to the main elements of a firm’s marketing strategy.
It consists of the 4 p’s – product, price, promotion and place

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10
Q

Market Size

A

It refers to the magnitude of an industry, usually measured in
terms of the value of sales revenue from all the businesses in a particular make, per time period

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11
Q

Ethical Marketing

A

It refers to the moral aspects of a firm’s marketing strategies.
It can be encouraged by the sue of moral codes of practice

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12
Q

Market Research

A

It refers to the range of marketing activities designed to
discover the opinions, belief and feelings of potential and existing customers to identify and anticipate the needs and wants of customers.

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13
Q

Primary Research

A

It involves data being collected by the researcher since the information does not currently exist

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14
Q

Secondary Research

A

It involves using data and information that has already been
collected by another party

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15
Q

Sampling

A

It is the practice of selecting a representative group of a
population for primary research purposes

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16
Q

Segmentation

A

It refers to the process of categorizing customers into distinct
groups of people with similar characteristics and similar wants or needs for research and targeting purposes

17
Q

Targeting

A

It means that each distinctive market segment can have its own
marketing mix.

18
Q

Sales Forecasting

A

It is a quantitative technique that attempts to estimate the
level of sales a business expects to achieve, over a given time period.

19
Q

Product Line

A

It refers to a variety of the same product that business
produces for customers of a particular market

20
Q

Product Mix

A

It describes the variety of the different product lines that a
business produces.

21
Q

Product Range

A

It refers to all product lines of a firm’s product mix

22
Q

Product Life Cycle

A

It shows the different stages that a product is likely to go
through form its launch stage to growth to maturity to saturation to decline. It is measured over time in terms of the differing levels of sales

23
Q

Product differentiation

A

It is a marketing strategy that involves making a product stand
out from others, especially those offered by rival firms

24
Q

Product Portfolio

A

It means range of products owned by a business

25
Branding
It is a form of differentiating a firm’s product from those of its competitors.
26
Brand
It refers to a name, sign, symbol, color etc that is identifiable with a product of a particular business
27
Brand Preference
It means that customers favour a particular brand over rival brands
28
Brand Loyalty
It is when customers buy the same brand of product time and time again
29
Market Leader
The firm with the largest market share
30
Brand Developement
It is the long term process of marketing strategy done to strengthening and building the name and image of a brand in order to boost its sales
31
Price Elasticity of Demand
It measures the degree of responsiveness of changes in demand due to a small change in the product’s own price
32
Income elasticity of demand
It measures the degree of responsiveness of changes in demand to a small change in consumer income levels
33
Cross price-elasticity of demand
It measures the degree of responsiveness of changes in demand for one product due to a small change in the price of another product be that a substitute or a complement
34
Advertising elasticity of demand
It measures the degree of responsiveness of changes in demand due to a change in a firm’s advertising expenditure
35
Above the line promotion
It refers to the use of mass media sources such as Tv, magazines, radio to promote or to establish a favourable long term image of a business , its brand or its products
36
Below the line promotion
It refers to the use of non-mass media such as free samples, discount vouchers etc as promotional activities
37
Public Relations
It refers to business activities aimed at establishing and protecting the desired image of an organisation
38
Personal Selling
It is a form of promotional technique that relies on keen and knowledgeable sales staff directly helping and persuading customers to make a purchase
39
Promotional Mix
It refers to the combination of individual promotional methods used by a business such as advertising, sales promotion and personal selling