Chapter 3.3 Organization Development & Culture Flashcards
A TD professional is in the process of designing an organization development OD strategy for clients company. The talent development professional discusses the current situation of a company with a client to establish what both sides can expect from each other. In which phase of designing and implementing the OD strategy is the talent development professional?
The entry phase.
The diagnose face.
The assessment phase.
The evaluation phase.
The entry phase.
In this phase the engagement agreement between the client and the consultant is drawn and mutual expectations are set. The next phase is the diagnosis or the assessment phase and which data is gathered and analyzed. The evaluation phase is the last phase in which the results are evaluated to a certain if the OD strategy implementation achieve the intended goals.
A talent development professional has been hired to design and implement an OD strategy by a client. The process is in the entry fees, and a talent development professional meets the client to draw an engagement contract and establish mutual expectations. What should the talent development professional do during this phase of the process?
Develop solutions to problems.
Define success indicators.
Create a training plan.
Identify the resources required.
Identify the resources required.
During the entry fees, the talent development professional and the client reach preliminary agreement on the project scope, which includes the time, money, and resources required for the project. Success indicators are defined her the feedback face. Solutions to problems a training plan or a change management plan are decided during the solution face.
A company hires a TD professional design and implement a program to improve the efficiency of its production department. The TD professional interviews employees in the production department to collect information about the existing production process. Which phase of designing and implementing the OD strategy does the given scenario exemplify?
The entry phase.
They diagnose phase.
The solution phase.
The evaluation phase.
The diagnosis phase.
During this phase the town development professional collect the data relevant to the problem. The entry phase involves initial contact between the client and the company. The solution phase involves the design development and implementation of the solution to the problem. The evaluation phase is the last phase in which the results are evaluated to a certain if the OD strategy implementation achieve the intended goals.
What should a talent development professional focus on during the diagnosis phase of designing and implementing an OD strategy?
Providing a complete analysis of the existing problem to the client.
Analyzing the data relevant to the existing problem. Developing solutions to the existing problem. Implementing solutions to mitigate the effects of existing problem.
Analyzing the data relevant to the existing problem.
During the diagnosis face, a talent development professional focuses on collecting information about the existing problem to analyze and review it. Once the MLS is complete, the town development professional returned the analyze information to the client and the feedback face. Next the town development professional develop and implement solutions during the solution phase.
A nonprofit company hires a TD professional to help improve its impact on the community by developing its analytics capabilities. Both parties establish a budget for the project during the initial phases of the process. After reviewing the existing analytics, the TD professional and the client revisit the budget to find a possibility for a reduction in the cost of the project. In which phase of designing and implementing the OD strategy is the talent development professional in the given scenario?
The feedback phase.
The solution phase.
The assessment phase.
The evaluation phase.
The feedback phase.
In this phase, the talent development professional provide the client with an analysis of existing data and reviews the preliminary agreement about the resources required for the project. In the assessment phase, the talent development professional collects information and analyzes the existing situation. In the assessment phase, the talent development professional collects information and analyzes the existing solution. In the solution face, the TD professional designs and implement solutions to the problem, and in the evaluation phase, the TD professional ascertains whether the goals of the Intervention have been met.
A marketing company hires a TD professional design and implement a team building program for the company. The TD professional analyzes the information about the existing situation in the company. The TD professional then shares feedback with the HR manager of the company and verify some of the fax with the HR manager to ensure accuracy of the information. What is the town development professional like me to do toward the end of this phase?
Develop an action plan outlining the required intervention.
Collect formative and summative evaluation data. Develop and implement a training curriculum. Establish an engagement contract.
Develop an action plan outlining the required intervention.
Towards the end of the feedback phase, the talent development professional is likely to develop an action plan outlining the required invention or solutions to be deployed. Establishment of an engagement contract occurs in the entry phase of the process. Development and implementation of the training curriculum is typically part of the solution phase. Collection of formative and summative evaluation data occurs in the evaluation phase, after the solution has been implemented.
A finance company hires a TD professional to design and implement an approved mentor training program in the company. After discussing the possible solutions with a client, the TD professional develop a customized training program to address the gaps in the existing mentorship program. Which phase of designing and implementing an OD strategy does the given scenario exemplify?
The evaluation phase.
The assessment phase.
The solution phase
The feedback phase
The solution phase.
During this phase, the solution to the problem is designed, developed, and implemented. During the assessment phase the talent development professional analyzes the problem based on the clutter data and, leader, shares it with a client in the feedback face. During the evaluation phase, the TD professional evaluate the results of the intervention to determine whether the goals have been achieved.
A firm wants to downsize because of poor market conditions. It hires a TD professional to design and implement a downsizing strategy. In the contacts of the five phases of designing and implementing an OD strategy, what is the talent development professional likely to do during the solution phase?
Defined the indicators of a successful intervention. Analyze the various job profiles in the company. Prepare a report with suggestions for continuous improvement.
Create a list of job profiles that are redundant.
Create a list of job profiles that are redundant.
In this phase, the solution is designed developed and implemented. The TD professional is likely to analyze various job profiles during the assessment phase, define success indicators during the feedback phase, and prepare a report with suggestions for continuous improvement during the evaluation face.
RTD professional has recently implemented an employee engagement plan in an organization. The TD professional collects data on employee absenteeism And compares it to the absenteeism data from before the implementation of the plan to determine whether the goals of the intervention have been met. In which phase of designing and implementing an OD strategy is the TD professional?
The diagnosis phase.
The feedback phase.
The evaluation phase.
The assessment phase.
The evaluation phase.
During this phase, the TD professional collects formative and summative evaluation data to a certain whether the intended goals have been achieved. In the diagnosis or assessment phase, the TD professional collects data to analyze existing situation, and in the feedback phase, the TD professional shares the analysis with the client.
A start up company hires a TD professional to design and develop a business strategy to improve market penetration. The TD professional implement the business strategy. During the evaluation phase, the TD professional reviews the increase in the market share of the company to find out the company has exceeded the original goal. What is likely to be the output of this phase?
An action plan that outlines interventions for the future.
A list of recommendations for continuous growth.
A detailed analysis of reasons for the companies poor performance.
An engagement contract establishing mutual expectations.
A list of recommendations for continuous growth.
A typical output of the evaluation phase is recommendations for continuous growth. The engagement contract establishing mutual expectations is an output of the entry phase. A detailed analysis of reasons for the companies poor performance as part of the diagnosis phase. An action plan that outlines interventions for the future is a typical output of the feedback phase.
Which statement is true of organizational development theories?
The application of organizational development theories guarantee success.
Organizational developmental theories don’t have disadvantages.
The theories lay out a specific plan of action that caters to every situation.
Different theories are suited for different areas of need or practice.
Different theories are suited for different areas of need our practice.
A thorough understanding of the different organizational development theories and the theories unique values will help IT professional and determining the most appropriate and effective approach for a given situation. The theories don’t guarantee success or provide specific solutions to problems. The theories have both advantages and disadvantages. That’s the most appropriate theory needs to be chosen for a given situation.
What is a similarity between the systems thinking theory and the chaos theory of organizational development?
Both theories focus primarily on the organizational structures impact on the flow of information.
Both theories indicate that complex systems don’t have underlying patterns and feedback loops.
Both theories believe that systems have component parts that can be best understood in isolation.
Both theory states that small changes to any part of a system can affect the whole system.
Both theory state that small changes to any part of a system can affect the whole system. The system thinking theory is based on the belief that the component parts of a system are linked, and a small change impacts the entire system. Similarly, according to the chaos theory, a chaotic system is highly sensitive to small changes that result in large changes in the system causing chaos.
A companies human resources manager approaches a TD professional and ask advice on how to encourage teamwork in the organization. The TD professional suggest that the manager should analyze how employees interact with each other and how strong professional relationships are. Which theory is the TD professional most likely recommending to the human resources manager?
Social network theory.
Bandura’s social cognitive theory.
Complexity theory
action research theory
Social networks theory.
The TD professional recommend the social network theory that involves how people, groups, or organizations interact with others within the same network.
In a training session on adapting effectively to changes in the external and internal environment, a TD professional describes how minimal changes in one stage of a system can result an extensive changes at a later stage. Which a fact is the TD professional referring to?
Butterfly effect.
Downing effect.
Ben Franklin effect.
Ambiguity effect.
Butterfly effect.
The TD professional is referring to the butterfly effect explain how small change in one state of a system can result in large differences in the later state.
A TD professional refers to the open systems theory to analyze the structure of an organization and the flow of information throughout the organization. Which statement is consistent with the open systems theory?
Open systems are characterized by a group of workers who learn by doing. The theory states that it’s critical to scam the past environment instead of the future environment. Open systems are characterized by input throughput-output mechanisms.
The theory states that organizational structure affects solely the internal flow of information.
Open systems are characterized by input-throughput-output mechanisms.
Open systems planning involves developing scenarios of possible organizational futures. Action research refers to learning by doing. The open systems theory states that organizational structure affects the flow of information and interaction, both internally and externally.
