Chapter 2.4 Technology Application Flashcards
A talent development professional has been asked identify the most appropriate learning technology to minister a training program for software developers. What should the professional focus on when selecting appropriate learning technology for the program?
The desired user experience.
The leadership style in the organization.
The number of participants.
The trainers preference.
The desired user experience.
When identifying selecting implementing learning technology, talent development professionals should focus on what the organization needs and the desired user experience. They should establish assessment criteria based on the proven needs of the organization.
A talent development professional is selecting a learning tool for a training program. The professional wants the tool to capture data about training consumption, compliance, and behavior change metrics. Which requirement associate with learning technologies is the professional focusing on and they given scenario?
Workplace context
Stakeholder management
reporting
accessibility
Reporting.
Reporting is related to whether a potential development tool can capture and export the required data before implementation. When developing a reporting strategy, talent development professionals should look for opportunities to integrate people analytics, including training consumption, compliance, knowledge development, and behavior change metrics, with existing organizational key performance indicators KPI’s.
Before selecting and implementing a learning tool for project teams in an organization, a talent development professional meets the senior management and project managers to understand the requirements of the organization. Which requirement associated with learning technologies is the professional focusing on in the given scenario?
Workplace context
reporting
accessibility
stakeholder management
Stakeholder management.
Stakeholder management includes conducting detailed interviews with stakeholders to understand the goals of the organization.
Reporting is related to other potential development or tool can capture an expert to require data before implementation.
Accessibility is related to ensuring that people with disabilities can access and properly engage with technology.
Workplace context refers to understanding the day-to-day contacts for the end-user.
A talent development professional is conducting a survey of employees to find information about the general environment in the office, the level of support from colleagues and managers, the level of autonomy, and the communication norms. Which requirement associated with learning technologies is the professional focusing on and they given scenario?
User technology experience
stakeholder management
IT regulations
workplace context
Workplace context.
Workplace contacts involves understanding the day-to-day contacts for the end-user.
IT regulations refers to aligning the learning technologies with establish IT regulations and processes.
Stakeholder management includes conducting detailed interviews with stakeholders to understand the goals of the organization.
A talent development professional is working on implementing learning technologies in an organization. What should the professional focus on when considering a mix of modalities to deliver instructional contact?
Whether it exhausts all the legacy tools.
Whether it is the least expensive method.
Whether it provides value to the intended audience is.
Whether it uses all the latest tools available in the market.
Whether it provides value to the intended audience is.
When considering a mix of modalities for delivering instructional content, talent developmental professionals should check if it provides a greatest value to the intended audience is.
When evaluating a learning tool for its reporting capabilities, what technology reporting capabilities should a talent development professional consider?
Data integration and data consulting.
Data architecture and design.
Data visualizations, dashboards, and exports.
Data analytics, storage, and annotation.
Data visualizations, dashboards, and exports.
Reporting involves validating compliance and whether a potential development tool can capture and export the required data before implementation. The other options are not directly related to reporting.
What is the critical first step that a talent development Professional should take on matching a learning tool to the intended outcome?
Ensure that there are no resource specific constraints.
Determine the enabling objective.
Use a mix of modalities rather than all single learning platform.
Use the latest learning technology that is available.
Determine the enabling objective.
The enabling objective is the critical first step. This is done by determining if the objective is to gain knowledge, acquire a skill, or influence an attitude and selecting the learning tool accordingly.
A talent development professional is in the process of identifying the right mix of learning tools for sales team. Most of the team members travel frequently and are seldom in the workplace at the same time. What type of constraint is the talent development professional facing and identifying the right mix of learning tools?
Technological constraint
An individual constraint
an organizational constraint
a resource specific constraint
An organizational constraint.
Organizational constraints include factors such as employees on different shifts or heavy employee travel schedules.
Individual constraints include factors such as wide variation and technology skills or language variations among employees.
Technological constraints include factors such as limited equipment or home office employees using personal computers.
Resource specific constraints include factors such as limited budget for technology or understaffed workforce.
A talent development professional is selecting learning tools for a start up company. Most of the key employees of the company work primarily from home and use home computers for work. What type of constraint is a town developmental professional facing and selecting the appropriate learning tools for the company?
A resource specific constraint
an organizational constraint
a technology constraint
an individual constraint
A technological constraint.
Technological constraints include factors such as limited equipment or home office employees using personal computers.
Individual constraints include factors such as wide variation and technology skills or language variation among employees.
Organizational constraints include factors such as employees on different shifts or heavy employee travel schedules.
Resource specific constraints include factors such as limited budget for technology or understaffed workforce.
When identifying the appropriate learning tools for a company, a talent development professional finds the workforce is understaffed and many employees take on several rolls to make up for that gap. What type of constraint is the professional facing and selecting the right tools for the company?
A resource specific constraint
an organizational constraint
an individual constraint
a managerial constraint
A resource specific constraint.
Resource specific constraints include factors such as limited budget for technology or understaffed workforce.
Managerial constraints include factors such as lack of support or limited communication channels. Individual constraints include factors such as wide variation and techno
logy skills or language variations among employees. Organizational constraints include factors such as employees on different shifts or heavy employee travel schedules.
A talent development professional has led to the learning platform that uses the latest technology for an organization. When should the professional determine how the technology will be administered and maintained of the life of the platform?
While recommending the technology to the management and the user audience.
At the go live phase after the implementation is complete.
After acquiring the technology but before implementing it.
Before acquiring the technology.
After acquiring the technology but before implementing it.
Talent development professionals should understand how technology relates to the learning and Support needs other user audience and making form selections and recommendations. After a technology has been acquired but before it is fully implemented with the intended audience, professionals should determine how the technology will be administered and maintained over the life of the platform.
A talent development professional has selected a learning platform to be implemented in an organization. The professional has completed a detailed exploration of the intended user audience working experience as well as the other existing components of the organizations technology ecosystem. What should the professionals next step be in implementing the new learning platform?
Report to stakeholders regarding functionality issues with the technology.
Ensure the viability of all content that is created via technology platforms
document the technology requirements in detail.
Develop a disaster recovery team to handle system downtimes.
Document the technology requirements in detail.
Talent development professionals should complete an in-depth organizational needs assessment to identify the functionality required in a new technology. This should include a detailed exploration of the intended users audience working experience as well as other existing components of the organizations technology ecosystem. Once the needs assessment is complete, talent development professionals should document their technology requirements in sufficient detail to evaluate available existing technologies or enable to supplier selection process. Developing a disaster recovery team as part of the vendor relationship management. Reporting to stakeholders and vendor partners regarding any downtime or functionality issues that are negatively affecting the end user experience is part of the troubleshooting and downtime administration. Ensuring the viability of all content that is created via technology platforms as part of contents upload, testing, and management.
The talent development team and an organization build a learning ecosystem composed of tools developed and Turley as well as those acquired from vendors. Required tools are managed by the talent development team. What is the responsibility of the talent development team and such a scenario?
Ensure that the vendors are kept away from troubleshooting to avoid unnecessary expenses.
Maintain a positive relationship with a vendor with regular contact.
Keep building technology and House so that the vendor becomes redundant.
Ensure that technology training is always handled internally.
Maintain a positive relationship with a vendor with regular contact.
Many learning ecosystems are composed of tools that are a blend of internal development and external acquisition. If I tool is acquired or managed by talent development, the team is also responsible for developing and maintaining a positive relationship with a supplier. Maintaining regular contact with a supplier may also help town development professionals acquire preferential terms for future contracts and participate in future planning.Escalation processes should also be established to determine when different internal and X ternal partners should be involved and troubleshooting to avoid unnecessary expense, effort, or duplication of work. The supplier may also provide formal training during the implementation process, which should be leveraged by the talent development for practitioners who will be held most responsible for the administration of the tool.
In an organization, what is the ideal relationship between the talent development function and the information technology division?
The information technology division, being technology experts, should make all the functional decisions for the talent development team. Information technology professionals should develop their review, acquisition, implementation, and support processes to align with talent development guidelines.
Talent development activities should be aligned and in partnership with the information technology relations and processes.
An organizations information technology division exists within and is dependent Upon the talent development function.
Talent development activities should be aligned and in partnership with the information technology regulations and processes.
Talent development exist within the organization larger technology ecosystem. Therefore, talent development professionals should be knowledgeable of and align with establish information technology regulations and processes. Information technology may be the most advanced technology experts, but talent development professionals are responsible for delivering a right fit learning and support experience to end-users. Talent development professionals should develop their technology review, acquisition, implementation, and Support processes to align with and one possible take a vantage of IT guidelines. Although TD professionals should leverage IT expertise to make sure all applied technology is secure and functional, they should not be for a responsibility or decision making.
The talent development team and an organization plans to acquire a new learning tool from an external supplier. Before implementing the tool, a team of learners in the organization tested to check for its effectiveness. The team reports difficulties such as signing issues and navigation problems. What should the talent development team do to handle the situation effectively?
Explore the market for a better technology product. Request the upper management to allocate more budget and manpower to tackle these issues.
Create a service level agreement with a supplier to fix all such instances.
Start developing an internal technology troubleshooting team through training.
Create a service level agreement with a supplier to fix all such instances.
Talent development professionals should develop a consistent, scalable process for maintaining all learning technologies, including response of troubleshooting and downtime. Service-level agreements should be established for each platform based on how critical the technology is to the working experience so users understand how quickly specific problems will be resolved.
