Chapter 3 Objectives

Question 1

What should drive an organization?

Answer 1

A mission statement is the driving force for that organization, providing a focus for its energy & resources.

Question 2

How goals differ from objectives & work plans? From policies & procedures?

Answer 2

GOALS are broad, general, desired outcomes. OBJECTIVES are specific, measurable ways to accomplish the goal. WORK PLANS are precise activities that contribute to accomplishing objectives. POLICIES and PROCEDURES specify how the activities are to be carried out.

Question 3

What the relationship between Collins flywheel challenge and doom loop is?

Answer 3

Flywheel challenge encourages all within an organization to focus on priority goals. On contrast, the doom loop seems management as unfocused, inconsistent & following fads.

Question 4

What typical levels of management exists in law enforcement?

Answer 4

Management typically has 3 levels:
•first line level: sergeants, first line supervisors
•middle level: captains, lieutenants
•top level: chief, sheriff

Question 5

What management tools help coordination?

Answer 5

• clear chain of command & unity of command
• clear channels of communication and strict adherence to them
• clear specific job descriptions
• clear specific goals, objectives and work plans
• standard operating procedures for routine tasks
• an agency regulation guidebook
• meeting and roll calls
• info bulletins newsletters and memos

Question 6

Which transition from one management level to another is usually the most difficult? Why?

Answer 6

The transition to first-line supervisor is one of the most difficult in law enforcement, for this is when new supervisors begin to make decisions that separate them from their fellow officers.

Question 7

What essential functions chief executives perform?

Answer 7

Acting in a managerial capacity, law enforcement executives serve as :

• planners
• facilitators
• interfacers
• interactors

Question 8

How strategic and tactical planning differ ?

Answer 8

Tactical planning is short term planning.

Strategic planning is long term planning.

Question 9

With whom law enforcement executives typically interact?

Answer 9

Interact with politicians, community groups, the media & executive of other law enforcement organizations as well as individuals and groups within the agency itself.

Question 10

What the attributes of a high-performing team are?

Answer 10

• Participative leadership: creating interdependency by empowering, freeing up and serving others.
• Shared Responsibility: establishing an environment in which all team members feel as responsible as the manager for the work units performance
• Aligned on Purpose: having a sense of common purpose about why the team exists and the function is serves.
• High communication: creating a climate of trust and open honest communication
• Future focused: seeking change as an opportunity for growth
• Focused on task: keeping meetings focused on results
• Creative talents: applying individual talent and creativity
• Rapid Response: identifying and acting on opportunities

Question 11

What two key components of the National Incident Management System (NIMS) are?

Answer 11

1. Incident command

2. Unified command