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Law Enforcement > Chapter 3 Communications > Flashcards

Chapter 3 Communications Flashcards

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0
Q

The exchange of thoughts or messages, verbally and non verbally, through signals or writing.

A

Communication

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1
Q

The bearing of one who commands or influences others which encompasses professional appearance, demeanor, poise, and attitude.

A

Command presence

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2
Q

A permanent, verbal, or written record of a person’s account of an incident or occurrence that may or may not be made under oath.

A

Statement

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3
Q

Actions a person takes to deprive another individual or group of a right because of prejudice involving color, national origin, race, religion, or sex.

A

Discrimination

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4
Q

A notion, statement, or belief about a person, group, or event that may not be factual.

A

Assumption

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5
Q

A combination of letters and numbers.

A

Alphanumeric

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6
Q

A promise to tell the truth regarding an incident or occurrence.

A

Oath

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7
Q

The brief statements made during an interview which indicate that the officer hears what the person is saying and is inclined to hear more.

A

Minimal encouragers

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8
Q

The person who reports the crime or alleges that a crime has been committed.

A

Complainant

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9
Q

The person who sends a message to a receiver.

A

Sender

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10
Q

Procedures for properly constructing and transmitting messages.

A

Radio protocol

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11
Q

The pre-judging of people who are different from an individual.

A

Prejudice

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12
Q

A group of words that lacks a subject or verb or fails to express a complete thought.

A

Sentence fragment

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13
Q

The paragraphs in a police report containing specific details and pertinent information about an incident and the elements of the crime.

A

Narrative

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14
Q

A solemn and formal declaration or assertion in place of an oath.

A

Affirmation

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15
Q

A computer system that provides information about criminal incidents, people, vehicle, and property.

A

FCIC/NCIC

16
Q

A person who receives a message.

A

Receiver

17
Q

An awareness of one’s inner nature, feelings, abilities, and limitations.

A

Self knowledge

18
Q

The people and locations comprising the neighborhoods, institutional settings, and workplaces in which an officer lives or works.

A

Community

19
Q

Words that are often confusing, such as words that sound the same but are spelled differently (there/their/they’re) or words that sound similar but have different meanings.

A

Improper or misused words

20
Q

Informal, nonstandard words often characterized by regional or specific group usage.

A

Slang

21
Q

Behavior that involves showing consideration, respect, and cooperation when interacting with others.

A

Courtesy

22
Q

A continual internal monologue in which an individual narrates events that are occurring.

A

Self talk

23
Q

An exact match in a database.

A

Hit

24
Q

An impression in a person’s mind of an individual, people, or events based on experiences, biases, beliefs, assumptions, and observations; the process of organizing and attaching meaning to sensations, so that they can be interpreted.

A

Perception

25
Q

A technique in which the interviewer acts as if he or she looks in a mirror and sees himself as the interviewee.

A

Mirroring

26
Q

The labeling of people either positively or negatively based on generalizations about their gender, race, ethnicity, religion, or other characteristics.

A

Stereotyping

27
Q

The message sent by body language, posture, muscle tension, facial expression, and response time.

A

Nonverbal communications

28
Q

A system of code words for identifying letters in voice communication.

A

Phonetic alphabet

29
Q

The laptop computers installed in a patrol vehicle and used by the officer to access information regarding criminal records, driving history, and agency records as well as to write and submit electronic/paperless reports to the supervisor.

A

Mobile data terminal

30
Q

A written document prepared by a law enforcement officer that gives information about an event, situation, or person encountered by the officer.

A

Report

31
Q

Communication through spoken words.

A

Verbal communication

32
Q

A group of words that contains a subject and a verb and expresses a complete thought.

A

Sentence

33
Q

A person who provides information in confidence about crimes, either from a sense of civic duty or in the expectation of some personal benefit or advantage, and whose identity is normally not disclosed until required by law.

A

Informant

34
Q

The technical vocabulary of a particular profession that has meaning specific to people who work in that field.

A

Jargon

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