Chapter 3 Flashcards
.. is the heart of all human interaction, and … is the heart of all small-group efforts.
Social interdependence
cooperation
what are the 2 steps to setting group goals
First, operational goals and the paths to achieving the goals must be clearly specified and measurable. Second, positive interdependence (i.e., cooperation) must be structured among group membersFirst, operational goals and the paths to achieving the goals must be clearly specified and measurable. Second, positive interdependence (i.e., cooperation) must be structured among group members
what underlies the 2 steps to becoming an effective group
trust
what 3 elements make up groups that successfully meet their goals
trust, social interdependence and group goals
Groups cannot exist unless the activities of their members are directed toward achieving something true or false
true
Group goals ..6… the behavior of group members
direct, channel, guide, energize, motivate, and coordinate
It is the power of goals to … members to engage in needed behaviors that makes goals essential to an effective group
influence
what are the 4 reasons goals are important
- goals guide action
- goals motivate behavior
- goals provide the basis for resolving conflicts
- goals are prerequisite for assessment and evaluation
what is a goal
an ideal, desired place to where people are working. a state of affairs people value
what are the 3 ways individuals goals can be socially interdependent
Individuals’ goal attainments can be positively related (i.e., cooperation), negatively related (i.e., competition), or independent from one another (i.e., individualistic efforts).
what is a group goal
is a future state of affairs desired by enough members of a group to motivate them to work toward its achievement.
A … is an ideal and unique image of the future.
vision
Do groups have goals, or are there only the various individual goals of the group’s members?
both are possible.
people who say no assert hat group membership is just a way to achieve personal goals
people who say group goals do exist say The success of the group, rather than their personal gain, seems to be the major source of their satisfaction
how can group goals outpreform personal goals
Group goals provide a unity, a common fate, that cannot readily be identified simply by noting the individual goals of group members. secondly, group goals result in higher group performance, goal acceptance, and cooperation among group members.
are group goals just a combination of personal goals?
no definitive answer. Perhaps the safest conclusion is both group and individual goals exist, and the group goals are relevant to the individual needs of the members.
There are two ways to induce member commitment to the group’s goals. what are they
the first is to ensure that the goals meet the START criteria
The second way is to involve group members in the process of forming the goals
what is the start criteria
To be effective, goals need to be specifically defined (so it is clear what needs to be done step-by-step), trackable (so progress can be measured), challenging but achievable (50 percent chance of success), relevant to members’ interests, and aimed at competencies that will be transferred to other situations
are there any other factors influencing commitment?
how desirable the goal seems
the ways in which members relate to one another in working toward the accomplishment of the goal
what part of start technique does this fall into: Goals must be operationalized so that the steps to achieving the goals are clear and understandable
trackable
Goals must be challenging enough that the group has a … chance of achieving them
50/50
Goals must be … if group members are to achieve them
clear
what are the symptoms of unclear goals
high level of group tension, joking or horseplay, distraction by side issues, and the failure to use good ideas
what is an operational goal
goals for which specific steps to achievement are identifiable (i.e., observable, countable, and specific).
what kind of goals dont make it evidnet when it is acheived
nonoperational goals