chapter 3 Flashcards

verbal communication

1
Q

verbal communication

A

use of language to connect with others

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2
Q

syntax

A

structure and rules governing word arrangement (part of grammar

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3
Q

grammar

A

the complete set of language rules

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4
Q

poysemy

A

a single word can have multiple meanings

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5
Q

denotative meaning

A

primary, literal meaning of a word

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6
Q

connotative meaning

A

additional meanings or emotions of a word

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7
Q

feminine talk

A

harmony and compromise

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8
Q

masculine talk

A

direct and competitive

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9
Q

high-context talk

A

relies on context and NVC

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10
Q

low-context talk

A

focus on explicit verbal content

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11
Q

collectivist talk

A

focus on group harmony

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12
Q

individualist talk

A

emphasize personal achievement

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13
Q

high code

A

frame for formal, structured language

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14
Q

low code

A

frame for informal, casual language

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15
Q

convergence

A

adjusting speech style to align with another

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16
Q

divergence

A

distancing speech style from to differentiate from another

17
Q

narrative

A

story with plot/theme, often presentational

18
Q

account

A

explanation/justification, offers perspective beyond basic facts

19
Q

PENTAD

A

framework to analyze motivations behind actiond

20
Q

act

A

what happened (pentad)

21
Q

scene

A

where it happened (pentad)

22
Q

agent

A

who performed act (pentad)

23
Q

agency

A

how act was done (pentad)

24
Q

purpose

A

why the act occured (pentad)

25
Q

facework

A

managing one’s dignity in interactions

26
Q

bald-on-record

A

direct communication without face needs

27
Q

positive politeness

A

emphasize friendliness

28
Q

negative politeness

A

show respect for privacy and autonomy

29
Q

off-record

A

implies or hint at a request