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PERSO ZERLEO MIDTERMS > Chapter 3 > Flashcards

Chapter 3 Flashcards

1
Q

is a positive, negative, or mixed evaluation of an object that is expressed at some level of intensity.

A

attitude

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2
Q
  • It usually represents how he or she feels about something or their state of mind.
A

attitude

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3
Q

are Evaluative Statements.

A

Attitudes

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4
Q

THREE CONCEPTS OF ATTITUDE

A

cognitive attitude
Affective attitude
behavioral attitude

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5
Q

Our belief in something is the ___________

A

COGNITIVE ATTITUDE

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6
Q

“Gender discrimination is widespread”

A

COGNITIVE ATTITUDE

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7
Q

It is the emotional or feeling segment of attitude

A

AFFECTIVE ATTITUDE

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8
Q

“I don’t like Jon because he discriminates against minorities.”

A

AFFECTIVE ATTITUDE

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9
Q

It refers to an intention to behave in a certain way toward someone or something.

A

BEHAVIORAL ATTITUDE

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10
Q

Employees working in an organization commonly can follow certain behavior for the purpose of betterment of the organization

A

BEHAVIORAL ATTITUDE

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11
Q

The _____________ regardless of your chosen field is attitude.

A

foundation of success

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12
Q

Success is not only brought by:

A

 ✓ Education
 ✓ Money
 ✓ Knowledge
 ✓ Intelligence
 ✓ Talents
 ✓ Skills

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13
Q

Journalists, friends, armed forces, Specialists and even their father laughed at an idea of an aeroplane proposed by

A

Orville Wright and Wilbur Wright

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14
Q

FACTORS AFFECTING ATTITUDE

A

The Triple E’s of Attitude:
1. Environment
2. Experience
3. Education

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15
Q

What comprises the environment factor of attitude

A

home, workplace, school and media,

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16
Q

Parents, Siblings, relatives, Neighbours and friends

A

home

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17
Q

Colleagues, superiors and subordinates.

A

 Workplace

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18
Q

Teachers, school staff, seniors, juniors

A

School

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19
Q

Television, newspapers, magazines, radio, movies

A

media

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20
Q

CULTURE

A

 Cultural Background
 Religious Background
 Traditions and Beliefs
 Social Environment
 Political Environment

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21
Q

Our behavior changes according to our experiences with people and events in our life

A

Experiences

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22
Q

It refers to both formal and informal education, not just academic qualifications. Knowledge strategically applied translates into wisdom, ensuring success.

A
  1. Education
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23
Q

A_____________ helps you to cope more easily with the daily affairs of life.

A

positive attitude

24
Q

It brings optimism into your life and makes it easier to avoid worry and negative thinking

A

positive attitude

25
Q

How can you say that a person has a positive attitude?

A

They are caring, confident, patient, and humble.

 They anticipate positive outcomes.

optimists

26
Q

What are the benefits of a Positive Attitude?

A

 It increases productivity, and thus profits.

 It improves quality of life It reduces stress.

 It fosters teamwork
It fosters better relationships with employers, employees, and customers.

 It help solves problems

 It makes for a pleasing personality

 It helps a person become a contributing member of society and an asset to their country

27
Q

STEPS TO BUILD A POSITIVE ATTITUDE

A
  1. Change your Focus
  2. Make the Habit of Doing it NOW.
  3. Develop an Attitude of Gratitude
  4. Building a Positive Self-Esteem
  5. Stay away from Negative Influences
28
Q

Even in paradise, fault finders will find faults.

A
  1. Change your Focus-
29
Q

The habit of procrastination fatigues you more than the effort it takes to do it. If you want to build and maintain a positive attitude, get into the habit of living in the present and doing it now.

A
  1. Make the Habit of Doing it NOW. -
30
Q

A person with _____________will always criticize in a very unhealthy way which usually cause more tension for themselves and for others around them.

A

negative attitude

31
Q

 Feel bad when they feel good, for fear they will feel worse when they feel better

A

Pessimists

32
Q

Characteristics of pessimists

A

 Feel bad when they feel good, for fear they will feel worse when they feel better

 Spend most of their life at complaint Counters

 cannot enjoy their health because they think they may be sick tomorrow

 not only expect the worst but make the worst of whatever happens

 forget their blessings and count their Troubles

33
Q

 is defined as Motive for Action.

A

Motivation

34
Q

is something that encourages action or feeling. It is a driving force that can literally change our life.

A

Motivation

35
Q

is POWERFUL, because it comes from our desire to succeed

A

 Motivation

36
Q

2 TYPES OF MOTIVATION

A
  1. EXTERNAL MOTIVATION
  2. INTERNAL MOTIVATION
37
Q

Motivation that comes from outside, such as money, societal approval, fame or fear

A

EXTERNAL MOTIVATION

38
Q

Motivation in the inner gratification, not for success or winning, but for the fulfillment that comes from having done it.

A
  1. INTERNAL MOTIVATION
39
Q

EXTERNAL MOTIVATION

A
  1. FEAR MOTIVATION
  2. INCENTIVE MOTIVATION
40
Q

ADVANTAGES: The result is instantaneous, it gets the job done quickly. In the short run, the person’s performance may improve.

A
  1. FEAR MOTIVATION
41
Q

DISADVANTAGES: It is external, which means the motivation is there while the motivator is there.

A
  1. FEAR MOTIVATION
42
Q

In the long run, performance goes down. It destroys creativity

A
  1. FEAR MOTIVATION
43
Q

If they get used to the stick, then you need to get a bigger stick

A
  1. FEAR MOTIVATION
44
Q

External motivation can also take the form of incentives, bonuses, commission, recognition, etc

A
  1. INCENTIVE MOTIVATION
45
Q

It is a feeling of accomplishment, rather than just achieving a goal.

A

INTERNAL MOTIVATION

46
Q

 Recognition and Responsibility

A

INTERNAL MOTIVATION

47
Q

 Your _____________ is your drive and attitude. It is contagious. Auto suggestions are positive statements made in the present tense and repeated regularly.

A

INTERNAL MOTIVATION

48
Q

In other words, it is positive self talk

A

INTERNAL MOTIVATION

49
Q

THE 4 STAGES FROM MOTIVATION TO DEMOTIVATION (in the workplace)

A
  1. Motivated Ineffective
  2. Motivated Effective
  3. Demotivated Effective
  4. Demotivated Ineffective
50
Q

This refers to the stage when the employee is most open minded, receptive, and easy to mold to the culture of the organization

A
  1. Motivated Ineffective
51
Q

This is the stage when the employee has
learned what to do and does it with drive and energy

A
  1. Motivated Effective
52
Q

At this stage, the employee continues to do just enough but he is really not motivated.

A
  1. Demotivated Effective
53
Q

At this stage, the employer does not have much choice but to fire the employee.

A
  1. Demotivated Ineffective
54
Q

DEMOTIVATING FACTORS

A
  1. Unfair and Negative Criticism
  2. Public Humiliation
  3. Unfair Treatment & Office Politics
  4. Success Which Leads to Complacence
  5. Fear of Failure
  6. Negative Self-talk
  7. Poor Standards Without Authority
  8. Lack of Direction, Priorities, and Measurable Objectives
55
Q

MOTIVATING FACTORS

A
  1. Give recognition
  2. Give respect
  3. Make work interesting
  4. Be a good listener
  5. Throw a challenge
  6. Help. But just help.
    Note: Self-motivation (Lasting motivation)

PERSO ZERLEO MIDTERMS (6 decks)

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