Chapter 3 Flashcards
is a positive, negative, or mixed evaluation of an object that is expressed at some level of intensity.
attitude
- It usually represents how he or she feels about something or their state of mind.
attitude
are Evaluative Statements.
Attitudes
THREE CONCEPTS OF ATTITUDE
cognitive attitude
Affective attitude
behavioral attitude
Our belief in something is the ___________
COGNITIVE ATTITUDE
“Gender discrimination is widespread”
COGNITIVE ATTITUDE
It is the emotional or feeling segment of attitude
AFFECTIVE ATTITUDE
“I don’t like Jon because he discriminates against minorities.”
AFFECTIVE ATTITUDE
It refers to an intention to behave in a certain way toward someone or something.
BEHAVIORAL ATTITUDE
Employees working in an organization commonly can follow certain behavior for the purpose of betterment of the organization
BEHAVIORAL ATTITUDE
The _____________ regardless of your chosen field is attitude.
foundation of success
Success is not only brought by:
✓ Education
✓ Money
✓ Knowledge
✓ Intelligence
✓ Talents
✓ Skills
Journalists, friends, armed forces, Specialists and even their father laughed at an idea of an aeroplane proposed by
Orville Wright and Wilbur Wright
FACTORS AFFECTING ATTITUDE
The Triple E’s of Attitude:
1. Environment
2. Experience
3. Education
What comprises the environment factor of attitude
home, workplace, school and media,
Parents, Siblings, relatives, Neighbours and friends
home
Colleagues, superiors and subordinates.
Workplace
Teachers, school staff, seniors, juniors
School
Television, newspapers, magazines, radio, movies
media
CULTURE
Cultural Background
Religious Background
Traditions and Beliefs
Social Environment
Political Environment
Our behavior changes according to our experiences with people and events in our life
Experiences
It refers to both formal and informal education, not just academic qualifications. Knowledge strategically applied translates into wisdom, ensuring success.
- Education
A_____________ helps you to cope more easily with the daily affairs of life.
positive attitude
It brings optimism into your life and makes it easier to avoid worry and negative thinking
positive attitude
How can you say that a person has a positive attitude?
They are caring, confident, patient, and humble.
They anticipate positive outcomes.
optimists
What are the benefits of a Positive Attitude?
It increases productivity, and thus profits.
It improves quality of life It reduces stress.
It fosters teamwork
It fosters better relationships with employers, employees, and customers.
It help solves problems
It makes for a pleasing personality
It helps a person become a contributing member of society and an asset to their country
STEPS TO BUILD A POSITIVE ATTITUDE
- Change your Focus
- Make the Habit of Doing it NOW.
- Develop an Attitude of Gratitude
- Building a Positive Self-Esteem
- Stay away from Negative Influences
Even in paradise, fault finders will find faults.
- Change your Focus-
The habit of procrastination fatigues you more than the effort it takes to do it. If you want to build and maintain a positive attitude, get into the habit of living in the present and doing it now.
- Make the Habit of Doing it NOW. -
A person with _____________will always criticize in a very unhealthy way which usually cause more tension for themselves and for others around them.
negative attitude
Feel bad when they feel good, for fear they will feel worse when they feel better
Pessimists
Characteristics of pessimists
Feel bad when they feel good, for fear they will feel worse when they feel better
Spend most of their life at complaint Counters
cannot enjoy their health because they think they may be sick tomorrow
not only expect the worst but make the worst of whatever happens
forget their blessings and count their Troubles
is defined as Motive for Action.
Motivation
is something that encourages action or feeling. It is a driving force that can literally change our life.
Motivation
is POWERFUL, because it comes from our desire to succeed
Motivation
2 TYPES OF MOTIVATION
- EXTERNAL MOTIVATION
- INTERNAL MOTIVATION
Motivation that comes from outside, such as money, societal approval, fame or fear
EXTERNAL MOTIVATION
Motivation in the inner gratification, not for success or winning, but for the fulfillment that comes from having done it.
- INTERNAL MOTIVATION
EXTERNAL MOTIVATION
- FEAR MOTIVATION
- INCENTIVE MOTIVATION
ADVANTAGES: The result is instantaneous, it gets the job done quickly. In the short run, the person’s performance may improve.
- FEAR MOTIVATION
DISADVANTAGES: It is external, which means the motivation is there while the motivator is there.
- FEAR MOTIVATION
In the long run, performance goes down. It destroys creativity
- FEAR MOTIVATION
If they get used to the stick, then you need to get a bigger stick
- FEAR MOTIVATION
External motivation can also take the form of incentives, bonuses, commission, recognition, etc
- INCENTIVE MOTIVATION
It is a feeling of accomplishment, rather than just achieving a goal.
INTERNAL MOTIVATION
Recognition and Responsibility
INTERNAL MOTIVATION
Your _____________ is your drive and attitude. It is contagious. Auto suggestions are positive statements made in the present tense and repeated regularly.
INTERNAL MOTIVATION
In other words, it is positive self talk
INTERNAL MOTIVATION
THE 4 STAGES FROM MOTIVATION TO DEMOTIVATION (in the workplace)
- Motivated Ineffective
- Motivated Effective
- Demotivated Effective
- Demotivated Ineffective
This refers to the stage when the employee is most open minded, receptive, and easy to mold to the culture of the organization
- Motivated Ineffective
This is the stage when the employee has
learned what to do and does it with drive and energy
- Motivated Effective
At this stage, the employee continues to do just enough but he is really not motivated.
- Demotivated Effective
At this stage, the employer does not have much choice but to fire the employee.
- Demotivated Ineffective
DEMOTIVATING FACTORS
- Unfair and Negative Criticism
- Public Humiliation
- Unfair Treatment & Office Politics
- Success Which Leads to Complacence
- Fear of Failure
- Negative Self-talk
- Poor Standards Without Authority
- Lack of Direction, Priorities, and Measurable Objectives
MOTIVATING FACTORS
- Give recognition
- Give respect
- Make work interesting
- Be a good listener
- Throw a challenge
- Help. But just help.
Note: Self-motivation (Lasting motivation)
