Chapter 3 Flashcards
1
Q
What are the TRIP goals?
A
Topic, Relational, Identity, and Process
2
Q
What is Topic?
A
What do we want? What is the content?
3
Q
What is relational?
A
Who are we to each other? How do we want to be treated?
4
Q
What is identity?
A
Who am I in this interaction? When identity becomes an issue people are less flexible and engage in destructive moves.
5
Q
What is process?
A
What communication process will be used? What is the process to fix it?
6
Q
What is a prospective goal?
A
Goals someone has before the conflict begins
7
Q
What is a transactive goal?
A
A goal that emerges during the conflict.
8
Q
What is a retrospective goal?
A
A goal that emerges after the conflict
