Chapter 25- Consumer Protection Flashcards
1
Q
What is the consumer information act 1978?
A
Protects the consumer against false or misleading claims about goods or services.
2
Q
What is the sale of goods and supply of services act 1980?
A
- merchantable quality
- fit for purpose
- as described
- conform to sample
3
Q
List forms of redress
A
- cash refund
- repair
- partial compensation
- replacement
- credit note