Chapter 22: Methods Of Motivation At Work

Question 1

What is remuneration?

Answer 1

The money paid to employees for their work or services to an organisation.

Question 2

What did Taylor say about remuneration?

Answer 2

Taylor said that people only work because of the money they earn.

Question 3

Why is money important according to Maslow?

Answer 3

Maslow stated that money helps satisfy workers’ physiological needs.

Question 4

What is time rate pay?

Answer 4

Payment system based on the amount of time employees spend at work.

Question 5

What is gross pay?

Answer 5

Gross pay is pay before deductions such as taxes.

Question 6

What is net pay?

Answer 6

An employee’s earnings after deductions are substracted from their gross pay.

Question 7

What is overtime pay?

Answer 7

Rate of pay above the normal rate to compensate employees for working extra hours.

Question 8

What is a salary?

Answer 8

A salary is an annual payment, usually paid monthly, for non-manual workers.

Question 9

What is piece rate pay?

Answer 9

Where workers receive an amount of money for each unit produced.

Question 10

What are some problems with piece rate pay?

Answer 10

Cannot be used if work cannot be measured, quality reduction, and unsafe work practices.

Question 11

What is performance-related pay (PRP)?

Answer 11

Payment system designed for non-manual workers where pay increases are given if performance targets are met.

Question 12

What are some drawbacks of PRP?

Answer 12

Unfair appraisals, low financial incentives, and overly demanding targets.

Question 13

What are bonus payments?

Answer 13

Payment in addition to the basic wage for reaching targets or in recognition for service.

Question 14

What is commission pay?

Answer 14

Payment based on the value of sales, usually a percentage of sales made.

Question 15

How does promotion motivate employees?

Answer 15

By offering career growth, higher pay, and more responsibilities.

Question 16

What are fringe benefits?

Answer 16

Perks over and above the normal wage or salary.

Question 17

Examples of fringe benefits

Answer 17

Company cars, health insurance, access to facilities, subsidised meals.

Question 18

Why do businesses offer fringe benefits?

Answer 18

They can be cost-effective, reduce staff absence, and attract better employees.

Question 19

What are non-financial rewards?

Answer 19

Non-financial rewards are motivators not related to money.

Question 20

What is job rotation?

Answer 20

Where employees alternate between different jobs during the course of their employment.

Question 21

What is job enrichment?

Answer 21

Making a job more challenging & interesting.

Question 22

What is autonomy (empowerment) in the workplace?

Answer 22

Giving employees the authority to make choices & decisions about the way they work.

Question 23

What are potential drawbacks of autonomy?

Answer 23

Some employees may feel pressured, lack confidence, or see it as a way to reduce managers.

Question 24

Potential drawbacks of job rotation?

Answer 24

Training costs rise & benefits of specialisation may be lost.

Question 25

Design brief

Answer 25

Set of instructions about what a new product should look like or what features it should have.