Chapter 21: The Importance Of Motivation At Work (Version) Flashcards
What is motivation?
Motivation is the desire to achieve a goal.
What is self-motivation?
Self-motivation is the drive to achieve goals without external encouragement.
Why do some people need motivation?
Some individuals need external encouragement, such as rewards or pressure, to achieve goals.
Why is employee motivation important?
A well-motivated workforce leads to better performance, higher productivity, and higher business profits.
How does motivation help attract employees?
Motivated workplaces create a pleasant atmosphere, attracting capable and reliable workers.
How does motivation help retain employees?
Motivated employees are less likely to leave, reducing recruitment and training costs.
How does motivation impact productivity?
Motivated employees work harder, cooperate better, and take pride in their work, increasing output.
What happens if employees are poorly motivated?
They may take time off, become depressed, and work less efficiently, harming business performance.
How can businesses change worker motivation?
By fulfilling physiological, social, safety, and security needs through job benefits and opportunities.
Why do businesses organize workers into teams?
Teams boost productivity and satisfy social needs by fostering closer relationships.
Hygiene factors
Things at work that result in dissatisfaction.
Motivators
Things at work that result in satisfaction.
What are examples of motivators in Herzberg’s theory?
Achieving aims, promotion opportunities, responsibility, interesting work, recognition, personal development.
What are examples of hygiene factors in Herzberg’s theory?
Pay, working conditions, job security, quality of supervision, staff relationships, company policy.
What is Maslow’s Hierarchy of Needs?
Order of people’s needs staring with basic human needs.
