Chapter 20 Flashcards
What level of certification requires only a written test?
COA.
At higher levees a written test followed by a skills evaluation is required.
A daughter who usually accompanies her mother to all her exams is unable to attend a follow up glaucoma visit. She calls and asks the ophthalmic medical assistant for an update on her mother’s condition. What should the assistant do?
Share information if signed permission to communicate is available in the medical record.
Under the Health Insurance Portability and Accountability Act of 1996, protected health information can only be shared with others under written consent, unless it is with other medical professionals for continuity of care or insurers involved in payment.
What action could be grounds for IJCAHPO to deny an ophthalmic medical assistant recertification?
Misrepresenting IJCAHPO certification or certification status.
Includes falsifying documents, use of credential while on non-certified status, and use of credentials without attainment.
What must Telehealth providers do at the beginning of a patient’s virtual visit?
Confirm the patient’s identity and obtain consent to proceed with a Telegraph visit.
A patient arrives for cataract surgery confused and their companion is not their POA, how should informer consent be attained?
Advise the surgeon and let them obtain consent from a family member or legal representative.
Two patient’s have an engaging conversation while waiting, one asks for the other’s contact information. What should you do?
Explain personal information can’t be shared without permission.
A patient asks how a visual field went, what should the tech do?
Tell them the doctor will interpret the results and be with them shortly.
After performing testing a patient says “thank you doctor”, what should the tech do?
Correct the mistake.
Misrepresenting your credentials may result in penalty of losing them.
A friend scratches their eye, what should the tech do?
Help friend seek emergency assistance at the clinic or at the hospital.
A doctor’s office needs what to disclose medical information to a companion?
Written permission on file.
What is true by HIPAA regulations?
HIPAA, or the Health Information Portability and Accountability Act of 1996, states only the patient can give permission to share protected health information with others, and it has to be in writing barring free exceptions.
A patient asks why an OCT is being performed, what should the tech do?
Explain why the test was ordered and what to expect.
A patient has a much younger woman accompanying him, what should the tech ask?
“Who did you bring with you today?”
