Chapter 2: Program Management Flashcards
Vision Statement
concise statement that describes ideal state to which an organization aspires
Mission Statement
written expression of an organization’s philosophy, purposes, and characteristics
Planning
type of decision-making process in which a course of action is determined in order to bring about a future state of affairs
Strategic Planning
type of planning that involves critical self-examination to bring about organizational improvement
Accreditation
formal recognition to an organization indicating that it meets certain prescribed quality standards
Joint Commission of Accreditation of Healthcare Organizations (JCAHO)
oldest and largest health care standards organization in the country; accredits ambulatory health care facilities
Commission on Accreditation of Rehabilitation Facilities (CARF)
nonprofit agency that sets quality standards for rehabilitation services and facilities
Forecast
prediction of future conditions based on various statistics and indicators that describe an athletic program’s past and present situation
WOTS UP Analysis
data collection and appraisal technique designed to determine an organization’s strengths, weaknesses, opportunities, and threats in order to facilitate planning
Operational Plan
plan that defines organizational activities in the short term, usually no longer than two years
Policy
plan that expresses an organizations intended behavior relative to a specific program sub-function
Process
collection of incremental and mutually dependent steps designed to direct the most important tasks of an organization
Procedure
operational plan that provides specific directions for members of an organization to follow
Practice
action that takes place in response to administrative problems
Program Evaluation and Review Technique (PERT)
method of graphically depicting the time line for interrelationships of different stages of a program