Chapter 2 - Patient Care

Question 1

Terminology - Verbal communication

Answer 1

Speaking using clear, concise language understood by the patient

Question 2

Terminology - Nonverbal communication

Answer 2

Communicating using facial expressions, Eye contact, or body motions

Question 3

Terminology - Diversity

Answer 3

Factors that distinguish humans from one another, including age, gender, race or ethnicity, sexual preference, traditional versus non-traditional families, nuclear versus extended families, marital status, socioeconomic backgrounds, political beliefs, religious beliefs, geographical origin or residence, generation, physical or mental disabilities

Question 4

Terminology - Patient education

Answer 4

Provide the patient with information regarding the procedure being performed, other imaging procedures, or medical center services

Question 5

Terminology - Torts

Answer 5

Personal injury law

Question 6

Terminology - Assault

Answer 6

Action that causes FEAR or apprehension in the patient

Question 7

Terminology - Battery

Answer 7

Inappropriate touching or HARM DONE to patient

Question 8

Terminology - false imprisonment

Answer 8

Unjustified restraint

Question 9

Terminology - invasion of privacy

Answer 9

Violation of any aspect of patient confidentiality

Question 10

Terminology - Libel

Answer 10

Written defamation of character

Question 11

Terminology - slander

Answer 11

Spoken defamation of character