Chapter 2: Job Analysis

Question 1

What are the methodical approaches of job analysis?

Answer 1

1. activity vs attribute
2. general vs specific
3. qualitative vs quantitative
4. taxonomy-based vs blank slate
5. observer vs informant-based
6. KSA vs KSAO
7. single job vs job comparison
8. descriptive vs prescriptive

Question 2

What are the possible methods used in job analysis?

Answer 2

1. observation
2. interview
3. questionnaire
4. critical incident technique
5. job incumbent diary

Question 3

What are the 5 core dimensions of the job characteristics model?

Answer 3

1. skill variety
2. task identity
3. task significance
4. autonomy
5. feedback

Question 4

What 3 psychological states and desired outcomes do the 5 core dimensions of the job characteristics model lead to?

Answer 4

1. meaningfulness of work
2. responsibility of work outcomes
3. knowledge of results

Question 5

What are the components of a job description?

Answer 5

1. Job title
2. Summary
3. Key performance areas
4. Equipment
5. Environment

Question 6

What are the components of a job specification?

Answer 6

1. Educational and training
2. Experience
3. Special skills
4. Physical and mental skills
5. Emotional abilities