Chapter 2 - Elements of Communication Flashcards
Verbal Communication involves
The choice of words and the order of the words in a sentence
Verbal Messages
The spoken words you use when communicating
Words have different __________ to some, and ___________ change over time
Meaning/s
Denotative Meaning
Definition found in the dictionary
Connotative meaning
Emotional or personal response (how it makes you feel/makes you think of)
Words may ____________ ________, or their __________ may change
Disappear entirely, meanings
Slang
Informal language unique to a particular group
Words from a variety of __________ ______________ are integrated into everyday vocabulary
Ethnic backgrounds
As a communicator, what do you need to be aware of
The different meanings of words and how words change over time
Nonverbal Messages
Messages expressed without words
Others make first judgements about you based on your
Appearance
A persons face often reveals very quickly
Their emotions
Your posture communicates a lot about your
Mood or feelings
The way gestures are used may tell others something about a speakers
Enthusiasm
Hand signals vary according to
Culture and community
Four elements of your voice that you can change for different effects when you communicate are
- Pitch
- Rate
- Quality
- Volume
3 environmental factors that affect communication
- Space
- Time
- Place
Time affects
Communication