Chapter 2 Flashcards
1
Q
What is the relationship between Data and IS?
A
Data is basis for info, IS turns data into info
2
Q
What is good info?
A
Sufficient Timely Relevant Accurate Worth its cost
3
Q
Role of info
A
Supports business process (ex. Automation)
4
Q
3 Dimensions of IS
A
Management:
- Understand situation + problem solve
- Determine business strat
- Select new products & services
Organization:
- Hierarchical structure
- Implements strats
- Works with outside parties
Tech:
- Provide means to implement strat
5
Q
Levels of decision making in IS
A
TPS: Daily info - records operations from every department
MIS: Periodic info - uses internal data
DSS: In/External data - “what if” q’s
ESS: Unstructured situations - no easy answers - must be easy to use + info easily manipulated
