Chapter 18 Flashcards
1
Q
Four Step Control Process
A
1) Establish key performance standards
2) Monitor Performance
3) Evaluate Performance
4) Respond Accordingly
2
Q
1) Value Chain
A
refers to sequence of activities needs to convert an organizations inputs into outputs
3
Q
Logistics
A
refers to structures and systems required to physically remove resources into, within, and out of an org.
4
Q
Feed forward (pro-active) Control
A
designed to reduce organizational problems by anticipating problems before they occur
5
Q
Concurrent Controls
A
designed to identify and correct problems as they occur.
6
Q
Feedback (reactive) Controls
A
are designed to fix problems after they occur so as to avoid them in the future.
7
Q
Monitor Performance through
A
Information Systems, Data, and Information
