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Comp TIA Chapter Reviews > Chapter 17 Review: Troubleshooting Operating Systems > Flashcards

Chapter 17 Review: Troubleshooting Operating Systems Flashcards

1
Q

Use the ____ to check and replace any corrupt critical Windows files, such as DLLs

A

System File Checker

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2
Q

What recovery tools are included with the Windows Vista/7 WinRE interface?

A
  • Windows Memory Diagnostic
  • System Image Recovery
  • Command Prompt
  • System Restore
  • Startup Repair
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3
Q

What does Microsoft call the 32 or 64 bit installation environment in Windows 7?

A

WinPE

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4
Q

What Windows 8.1 setting can be used to reset your system without deleting important personal files or changing settings?

A

Refresh your PC

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5
Q

If Windows 7 fails to boot and you have not logged on, you can select ________ to restore your computer back to the way it was the last time someone logged on sucessfully

A

Last Known Good Configuration

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6
Q

In Vista/7, you can get to the Advanced Startup Options menu by pressing this key after POST but before the Windows logo

A

F8

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7
Q

The _____ provides an aggregation of event messages, warnings, maintenance and security message, and will provide quick access to security and maintenance tools

A

Action Center

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8
Q

This tool enables you to see all processes and services currently running, and can exit a process that has stopped running

A

Task Manager

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9
Q

Advanced Startup Option:

Safe Mode With Networking

A

Starts Windows in safe mode and includes network drivers and services needed to access the Internet or other computers on your network

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10
Q

Advanced Startup Option:

Enable Low Resolution Mode

A

Starts Windows using your current video driver using low resolution and refresh rate settings

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11
Q

Advanced Startup Option:

Enable Boot Logging

A

Crates a file, ntbtlog.txt, that lists all the drivers that are installed during startup that might be useful for advanced troubleshooting

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12
Q

Advanced Startup Option:

Safe Mode With Command Prompt

A

Starts Windows in safe mode with a command prompt window instead of the usual Windows interface

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13
Q

Advanced Startup Option:

Safe Mode

A

Starts Windows with a minimal set of drivers and services

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14
Q

Advanced Startup Option:

Debugging Mode

A

Starts Windows in an advanced troubleshooting mode intended for IT professionals and system administrators

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15
Q

Which of the following is NOT a component of the Windows Experience Index?

a. RAM
b. Motherboard
c. Gaming Graphics
d. Primary Hard DIsk
e. CPU

A

b. Motherboard

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16
Q

The two Linux boot managers are:

A

GRUB and LILO

17
Q

When should you use bootrec /fixmbr

A

When you start up your system and get the message “BOOTMGR is missing or currupted”

18
Q

When should you use bootrec /fixboot

A

When the boot sector was replaced with a nonstandard Windows Vista or Windows 7 boot sector

19
Q

When should you use bootrec /scanos

A

When there is a Windows 7 Installation that the Boot Manager menu does not list

20
Q

What Utility shows things like Overview, Summary of Administrative Events, and Recently Viewed Nodes?

A

Event Viewer

21
Q

To use a program designed for Windows XP in a Windows 7 computer, use _____

A

Windows XP Mode

22
Q

This feature in Windows 7 allows you to right click a file or folder and restore previous versions:

A

System Protection

23
Q

What error does a bad device driver or failing hardware cause in Linux?

A

Kernel Panic

24
Q

What tool can be used to check for failing or bad RAM?

A

Windows Memory Diagnostic Tool

25
Q

To start Windows using the most basic and essential drivers and services, use ______

A

Safe mode

26
Q

The ____ tool enables you to view and modify the Boot Configuration Data (BCD) files

A

bcedit

27
Q

Current versions of Windows include a set of repair tools known as _________ that are capable and diagnosing most Windows boot problems

A

WinRE

Comp TIA Chapter Reviews (28 decks)

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