Chapter 27 Review: Printers and Multifunction Devices

Question 1

The _____ is usually the largest part of a laser printer maintenance kit

Answer 1

Fuser assembly

Question 2

The _____ in a laser printer maintenance kit are small and rectangular and ensure paper does not stick together

Answer 2

Separation pads

Question 3

The _______ in a laser printer maintenance kit are rounded and cylindrical, and are used to grab paper in a laser

Answer 3

Pickup rollers

Question 4

The ________ is a long, rolling pin shaped item in a laser printer maintenance kit that is separate from the fuser assembly

Answer 4

Transfer roller

Question 5

Which of the following is NOT a printer interface?

a. Network
b. Parallel
c. USB
d. PS/2

Answer 5

d. PS/2

Question 6

Which types of printers are referred to as page printers because they receive print job instructions one page at a time?

Answer 6

• Laser printers

- Inkjet printers

Question 7

The _____ permanently presses the toner into the paper

Answer 7

Fuser assembly

Question 8

Your laser printer keeps printing vertical black lines on its output pages. What is the most likely cause?

Answer 8

Scratch on the photosensitive drum

Question 9

Print jobs are not printing. The print queue says there are 52 jobs lined up. The printer is connected properly and online. What do you do?

Answer 9

Stop and restart the print spooler

Question 10

A printer that creates an image on paper by physically striking an ink ribbon against the paper’s surface is known as a(n) _________

Answer 10

Impact printer

Question 11

The ______ on a standard laser printer contains a pressure roller and a heated roller

Answer 11

Fuser assembly

Question 12

What voltage is applied to a photosensitive drum in a laser printer during the imaging process?

Answer 12

-600 to -1000 volts

Question 13

What is the most likely cause of ghosting (residue showing up from previous images) on a laser printer?

Answer 13

Worn out cleaning blade

Question 14

How is a printer’s speed measured?

Answer 14

Pages per minute (PPM)

Question 15

What are the seven steps of the laser printing process from first to last?

Answer 15

1) Processing
2) Charging
3) Exposing
4) Developing
5) Transferring
6) Fusing
7) Cleaning

PCE, DTF, C

Question 16

A dot matrix printer always prints a horizontal line in the middle of each output. How would you resolve this?

Answer 16

Clean, adjust, or replace the printhead

Question 17

What step in the laser print imaging process uses a laser to discharge selected areas of the photosensitive drum, forming an image on the drum?

Answer 17

Exposing

Question 18

Which component of an inkjet printer contains the print head?

Answer 18

Ink cartridge

Question 19

What type of printer is used with multipart forms?

Answer 19

impact

Question 20

How is the resolution of a printer measured?

Answer 20

DPI (Dots per inch)

Question 21

An inkjet printer is printing with an excessive amount of ink. The ink is smearing. What is the most likely cause?

Answer 21

Faulty ink cartridge

Question 22

After installing a brand new printer, you find it only prints garbled text. What is the most likely cause?

Answer 22

Incorrect or corrupt print drivers