Chapter 16: Exploring Business Technology Flashcards
provides a business quicker and more accurate access to info regarding their buyers needs
technology
helps companies deliver on their promises and provide customer service
techonlogy
an example of using technology for decision making is
planning operations
the cost of licensing content eats up ____ of revenue and will only increase
50%
managers seek out ____ that can better help them serve customers
insights
insights may come from sources such as:
internal company records, market research, news or analysis of competitors
a technology system that provides managers and employees with info they need to perform their jobs as effectively as possible
management information system (MIS)
the goal of technology is to ensure that:
the right people have the right info at the right time
2 benefits of MIS
- huge amounts of data can be processed quickly
2. info can be distributed to manager and employees automatically
the specific type of info managers need usually depends on their
work functions
manager work functions:
financials, operations, marketing, and HR
3 primary functions of an MIS
collect data, process data, and present data
a type of computer usage in which services stored on the Internet are provided to users on a temporary basis
cloud computing
employees access the MIS using the company’s
internal computer network
the internal computer network helps
keep data secure
makes collaboration easier, provides access to a wider range of tools for storing and processing data, and reduces IT costs
cloud computing
used to describe all of a business’ activities to support a healthy environment
green IT
the emergence of worked computers and databases enabled increased use of
management information systems
