Chapter 16 Flashcards

1
Q

Traditional promotion mix

A

The combination of promotional tools that an organization uses, including: Advertising, personal selling, sales promotions and public relations and publicity.

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2
Q

Integrated Marketing Communication

A

A technique that combines the promotional tools into one comprehensive and unified promotional strategy. It is used to create a positive brand image, meet the needs of consumers.

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2
Q

Advertising

A

Paid, nonpersonal communication through various media by organizations and individuals who are in some way identified in the advertising message.

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3
Q

Online Ads

A

Attempts to get potential customers to visit a specific website to learn about a product or service or to make a purchase.

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4
Q

Product Placement

A

Putting products into TV shows and movies where they will be seen. The product or service actually becomes part of the plot or setting.

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5
Q

Informercials

A

A full-length TV or Radio program devoted exclusively to promoting goods or services.

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6
Q

Personal selling

A

The face-to-face presentation and promotion of goods and services by the professional representative of a firm.

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7
Q

Public relations

A

The management function that evaluates public attitudes, changes policies and procedures in response to the public’s requests, and then executes a program of action and information to earn public understanding and acceptance.

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8
Q

Publicity

A

Any information about an individual, product, or organization that’s distributed to the public through the media and that’s not paid for or controlled by the seller.

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9
Q

Sales Promotion

A

The promotional tool that stimulate both consumer purchasing and dealer interest by means of short-term activities.

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10
Q

Push Strategy

A

The producer uses advertising, personal selling, sales promotion, and all other promotional tools to convince wholesalers and retailers to stock and sell merchandise.

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11
Q

Pull strategy

A

Heavy advertising and sales promotion efforts are directed entirely toward the consumers so that they will need to order and reorder from the producers.

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12
Q

Word-of-mouth promotions

A

People tell others about prducts they have purchased. Comments can be either positive or negative and these comments do sway the buying behavior of potential consumers.

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