Chapter 12 Flashcards
Sexual Harassment
Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that creates a hostile work environment.
Hostile work environment
Conduct that interferes with a worker’s performance or creates an intimidating or offensive work environment.
Unions
An employee organization that has the main goal of representing members in employee management bargaining over job-related issues.
Injunctions
A court order directing someone to do something or to refrian from doing something. Usually directed to stop unions from going on strike (Police and firefighters cannot do so).
Strike
A union strategy in which workers refuse to go to work; the purpose is to further workers’ objectives after an impasse in collective bargaining.
Grivenace
A charge by employees that management is not abiding by the terms of the negotiated agreement.
Arbitration
The agreement to bring in an impartial third party (A single arbitrator or a panel of arbitrators) to render a binding decision in a labor dispute.
Mediation
The use of a third party (Mediator) who encourages both sides in a dispute to continue negotiating and often makes suggestions for resolving the dispute.
Shop Steward
Union officials who work permanently in an organization and represent employee interests on a daily basis. In many cases it is a senior worker within the section or department.
Labor Contract
An agreement that sets the tone and clarifies the terms under which management and labor agree to function over a period of time.
The NLRB
The National Labor Relations Board was created to oversee labor-management issues and provide guidelines for unionization.
Certification
Formal process whereby a union is recognized by the NLRB as the bargaining agent for a group of employees.
Collective Bargaining
The process whereby union and management representatives form a labor-management agreement, or contract, for workers.
