Chapter 15: To Know

Question 1

Stages of culture shock

Answer 1

Confusion 
Small victories 
honeymoon 
Irritation and Anger 
Reality

Question 2

First contacts with the new culture leave you anxious, uncomfortable and in need of information and advice

Answer 2

Confusion

Question 3

Continued interaction bring some “successes” and your confidence grows in handling daily affairs

Answer 3

Small victories

Question 4

A time of wonderment, cultural immersion, and even infatuation with local ways view positively

Answer 4

Honeymoon

Question 5

A time when the “negative” overwhelm the “positives” and the new culture becomes a target of your criticism

Answer 5

Irritation and anger

Question 6

A time of rebalancing; you are able to enjoy the new culture while accommodating it’s less-desirable elements

Answer 6

Reality

Question 7

Hofstede’s five value difference

Answer 7

Power distance 
Uncertainty avoidance 
Individualism- collectivism 
Masculinity-femininity 
Time orientation

Question 8

Three intercultural competencies

Answer 8

Perception, relationship and self- management

Question 9

A person must be inquisitive and curious about cultural differences and be flexible and nonjudgmental when interpreting and dealing with situation

Answer 9

Perception mgmt

Question 10

A person must be genuinely interested in others, sensitive to their emotions and feelings and able to make personal adjustments while engaging in cross-cultural interactions

Answer 10

Relationship mgmt

Question 11

A person must have strong sense of personal identity, understand their own emotions and values and be able to stay self-confident even in situations that call for personal adaptations because of cultural differences

Answer 11

Self-mgmt