Chapter 14: Mental health professions and practices

Question 1

What are clinical service providers?

Answer 1

-from a variety of health care professions
- also includes “peer support workers”

Question 2

What are some examples of clinical service providers (see slide deck for more details of each)?

Answer 2

• family physicans
• nurses
• psychiatrists
• clinical psychologists
• social workers
• counsellors
• Occupational therapists
• Pediatricans
• geriatricans
• Occupational physicians
• pharmacists
• dieticans

Question 2

who are peer support workers?

Answer 2

people with lived experience of mental illness

Question 3

What is the recovery model?

Answer 3

• not related to a cure, but to achieving a full and productive life (growth and transformation: individuality of life experience, meaning and purpose)
• emerged within the field of addictions

Question 4

What are the 4 key components to recovery?

Answer 4

1. finding, maintaining, and repairing HOPE
2. re-establishing POSITIVE IDENTITY
3. building a MEANINGFUL LIFE
4. TAKING RESPONSIBILITY

Question 5

What is client-centred care?

Answer 5

• where client is at the core of all therapeutic efforts
• respect person’s autonomy, self-determination, and participation in decision making

Question 6

What are therapeutic relationships?

Answer 6

formation of an alliance and sense of trust among patient and therapist

Question 7

Can health care professionals become overwhelmed and emotionally exhausted?

Answer 7

yes

Question 8

What are 2 common things seen in exhausted HCPs?

Answer 8

1. compassion fatigue
2. burnout

Question 9

What is compassion fatigue?

Answer 9

loss of empathy and development of pervasive negative attitude and hopelessness

Question 10

What is burnout?

Answer 10

state of emotional, mental, and physical exhaustion caused by excessive and prolonged stress

Question 11

Is it important to have a good understanding of impact that work has on our own mental health?

Answer 11

yes

Question 12

Do we need to develop healthy coping strategies?

Answer 12

yes

Question 13

What do good organizations provide for HCPs?

Answer 13

• supportive working environment
• healthy organization culture
• good leadership

Question 14

What are the 4 dimensions of transformational leadership? (see slide 14)

Answer 14

1. challenging
2. engaging
3. inspiring
4. influencing

Question 15

there is a movement to build collaborative mental health services (shared services). true or false

Answer 15

true

Question 16

what is inter-professional collaboration?

Answer 16

interaction and co-operation of agents from different professional groups
- can be hard to accomplish

Question 17

What are “communities of practice”?

Answer 17

• groups of people who share an interest, a craft, and or a profession
• may evolve naturally or created on purpose
• comprised of diverse population
• important social networks!

Question 18

What is “insider knowledge”?

Answer 18

people who have extensive first-hand experience in various experiences

Question 19

What is “lived experience”?

Answer 19

people exposed to life experience that most people do not encounter

Question 20

Do family members and caregivers have insider knowledge AND lived experience?

Answer 20

yes

Question 21

findings indicate that including family members can have better outcomes in treatment of patients. true or false

Answer 21

true

Question 22

What are 4 other key stakeholders? (see slide 19 for description of each)

Answer 22

1. managers and administrators
2. politicians and government bureaucrats
3. researchers
4. educators

Question 23

What is a stakeholder?

Answer 23

individuals who affect the system or who can be affected by it