Chapter 14 (Exam 3)

Question 1

organizational structure

Answer 1

defines how job tasks are formally divided, grouped, and coordinated.

Question 2

What are the 6 guideposts of organizational structure?

Answer 2

Division of labor, characterization of jobs, authority, control, decision making, creativity

Question 3

What are jobs typically grouped by?

Answer 3

function, product, geography, and type of customer

Question 4

unity of command

Answer 4

establishes that a single source is the authority.

Question 5

span of control

Answer 5

defines the number of people that one person will supervise.

Question 6

What are the structural shapes and designs?

Answer 6

Simple. bureaucracy, matrix, virtual, and team organization.

Question 7

What is matrix organization structure?

Answer 7

combines the functional and product structures. Traditional organizational functions are shown on the horizontal access.

Question 8

virtual organization

Answer 8

a small core organization that outsources major business functions.

Question 9

What are the organizational models?

Answer 9

Bureaucratic, entrepreneurial, the blend.

Question 10

mechanistic model

Answer 10

Also called bureaucratic, it is characterized by substantial structure and high levels of control.

Question 11

organic model

Answer 11

Also called entrepreneurial, is characterized by high creativity and low structure.

Question 12

blend

Answer 12

Combination of organic and mechanistic models.

Question 13

Why are structures different?

Answer 13

Size, technology and external influences, focus and strategy.