chapter 14 Flashcards

1
Q

define distribution channel

A

distribution channel is the means by which a product is passed from the place of production to the customer

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2
Q

describe distribution channel 1

A

producer to the consumer

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3
Q

describe distribution channel 3

A

producer to wholesaler to retailer to consumer

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3
Q

describe distribution channel 2

A

producer to retailer to consumer

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3
Q

describe distribution channel 4

A

producer to agent to wholesaler to retailer to consumer

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4
Q

what are the advantages of distribution channel 1

A
  • simple, producer sells directly to consumers
  • suitable for perishable products
  • reduces middlemen costs
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5
Q

what are the disadvantages of distribution channel 1

A
  • impractical, consumers are not normally living near to producers
  • may not be suitable if we cant send out by post
  • expensive
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6
Q

what are the advantages of distribution channel 3

A
  • wholesaler saves storage spaces for retailers
  • small retailers can purchase in small quantities
  • wholesaler may give credit to retailers
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6
Q

what are the disadvantages of distribution channel 2

A
  • no direct contact with consumers
  • price is often higher than direct selling as retailers comission is involved
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6
Q

what are the advantages of distribution channel 2

A
  • producers sells large quantities to retailers
  • reduced distribution costs
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7
Q

what are the disadvantages of distribution channel 3

A
  • expensive to retailers compared to buying it directly from manufacturers
  • wholesaler may not have a full range of products
  • wholesalers may be long away from retailers
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8
Q

what are the advantages of distribution channel 4

A
  • manufacturers may not know the best way to sell the product in other markets
  • agents will be aware of the local conditions
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9
Q

what are the disadvantages of distribution channel 4

A
  • producer has less control over the way the product is sold to consumers
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10
Q

define agent

A

agent is an independent person or business that is appointed to deal with the sales and distribution of a product or range of products

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11
Q

what are the different methods of distribution

A

department stores, chain stores, discount stores, super stores, super markets, independent retailers, direct sales, mail order, internet ( e-commerce)

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12
Q

describe the department store

A

large stores, usually in the centre of towns and cities, which sell a wide variety of products from a wide range of suppliers

12
Q

describe the chain stores

A

two or more stores which have the same name and the same characteristics

13
Q

describe the discount store

A

retail stores offering a wide range of products, many branded products at discount prices. often the product ranges are of similar types of products

13
Q

describe super stores

A

very large out of town stores which sell a wide range of food and non food products

14
Q

describe supermarkets

A

retail grocery stores with dairy produce, fresh meat, packaged food and non food departments

15
Q

describe independent retailers

A

single shops, often small, that offer a local, personalised service, prices are often high

16
Q

describe direct sales

A

products are sold directly from the manufacturer to the customer, who may be a consumer or another business

16
Q

describe mail order

A

customers look through a catalogue or magazine and order by post. orders can often be places by the telephone or internet

17
Q

describe internet/ e- commerce

A

instead of looking at a catalogue, consumers view the goods on the business’s website and then order on the internet or possibly by telephone or mail

18
how is the distribution channel selected
- what type of product to sell - is the product very technical - how often is the product purchased - how expensive is the product - how perishable is the product - where are the consumers located - how do competitors sell their products