chapter 14

Question 1

leadership

Answer 1

ability to influence employees to voluntarily pursue organizational goals

Question 2

manager

Answer 2

performs functions such as planning, organizing, coordinating, directing and controlling

implements the vision

Question 3

managerial leadership

Answer 3

combo of leadership and management

person influences followers to commit to a set of shared goals (leader)

facilitates individual and group efforts to accomplish these objectives (manager)

Question 4

authority

Answer 4

right to command or perform

Question 5

power

Answer 5

ability to use resources (human resources) to get things done

Question 6

influence tactics

Answer 6

conscious efforts to change the behavior of others

Question 7

coalition tactics

Answer 7

hard
gathering support for the persuasion effort to put on a united front

Question 8

pressure tactics

Answer 8

hard
force compliance through demands, threats, and intimidation

Question 9

legitimating tactics

Answer 9

hard
attributing the basis of the request to a person with authority to add support

Question 10

consultation tactics

Answer 10

soft
involve others in a decision or change. people tend to be more open to a proposal that includes their own input and opinions

Question 11

task oriented leadership

Answer 11

use resources (people, equipment) to achieve goals in an efficient manner

job centered behavior (setting employee goas and work procedures, and monitoring performance)

primarily rely on legitimate power

Question 12

relationship oriented

Answer 12

positive relationship between employees, leaders, and coworkers

Question 13

transformational

Answer 13

aka charismatic

inspires employees to pursue org goals over self interests.

above average intrinsic motivation, commitment, trust, and loyalty

best for flexible culture and changing environment

Question 14

initiating structure leadership

Answer 14

task oriented leadership behaviors

outlines what employees should be doing and takes steps to organize their effort and make it as efficient as possible

Question 15

transactional leadership

Answer 15

task oriented

clarifying employees task requirements and giving performance based rewards and punishments

Question 16

consideration leadership

Answer 16

relationship oriented

generating mutual respect and trust in workplace by concentrating on the needs and wants of employees

Question 17

empowering leadership

Answer 17

relationship oriented

enhancing employees psychological empowerment (sense of control over their work) by affirmations for their progress, competence, self determination, and meaningfulness

Question 18

fiedlers contingency leadership model

Answer 18

determins if leaders style is task oriented or relationship oriented and which one is effective in which situation based on LPC

Question 19

situational control based on

Answer 19

• leader-memeber relations
• task structure
• position power

Question 20

leader member relations

Answer 20

group shows support, trust, and loyalty toward the leader

Question 21

task structure

Answer 21

tasks are unambiguous, routine, and easily understood

Question 22

position power

Answer 22

leader has power to reward, punish, and make work assignments

Question 23

task oriented or relationship oriented

Answer 23

1. leader-member relations = high
   AND at least 1 = high
   high control, task oriented
2. leader-member = high
   both = low
   moderate. relationship
3. leader-member = low
   AND at least 1 = high
   moderate, relationship
4. all dimensions low
   low-control, task oriented

Question 24

houses path goal leadership model

Answer 24

make desirable rewards available to followers and increase motivation by clarifying goals and a path (plan of behavior) toward goal attainment, empowering them, and providing support (removing roadblocks)

Question 25

path-goal model is based on…

Answer 25

expectancy theory of motivation

Question 26

employee characteristics

Answer 26

contingency factor

locus of control, task ability, need for achievement, experience, and need for path-goal clarity

Question 27

environmental factors

Answer 27

contingency factor

task structure and work group dynamics

Question 28

full range leadership

Answer 28

behavior varies along a full range of leadership styles

Question 29

4 I’s

Answer 29

inspirational motiv – provide followers with a visions and use charism to gain support of the vision

idealized influence – behave ethically, show commitment to the goal and make sacrifices for the good of the group

individualized consideration –encourage employees persona growth by mentoring, challenging, and empowering them

intellectual stimulation – inspire followers to view problems as challenges that can be solved with creative solutions