Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Management > Chapter 1 > Flashcards

Chapter 1 Flashcards

1
Q

Management

A

efficient and effective pursuit of org goals through people

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

organization

A

group of people who work together to achieve a specific purpose

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

efficiency

A

attain org goals by doing more with less resources (people, money, mats)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

effectiveness

A

org ends the goals by achieving results. Make right decisions and successfully carry them out

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

multiplier effect

A

manager influence on org is multiplied beyond results achieved by one person acting alone

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

4 principal functions of management

A

planning
organizing
leading
controlling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

planning

A

set goals and decide how to achieve them

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

organizing

A

arrange tasks, people, and resources to accomplish the work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

leading

A

motivate, direct, and infl people to work hard and achieve org goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

controlling

A

monitor perf, compare with goals and take corrective action as needed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Levels and Areas of management

A

Levels:
top manager
middle
first-line
team leader
nonmanegerial worker

areas :
resource and deve
marketing
production
finance
HR

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

top manager

A

make long term decisions abt dir of org and est policies and strategies for it

C suite

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

middle manager

A

implements policies and plans of top managers and supervises and coordinates the activities of first line managers

directors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

first line manager

A

make short term operating decisions, direct daily tasks of nonmanagerial personelle

department head, foreperson, supervisor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

team leader

A

facilitates team members activities to help teams achieve goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

nonmanegerial employyes

A

work alone on tasks with others on variety of teams

dont supervise of manage other people

bulk of companies work force

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

functional manager

A

responsible for 1 organization activity (specialist - has a niche)
vice pres of production, dir of finance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

general manager

A

responsible for several orgal activities and supervise other managers

19
Q

roles managers play

A

interpersonal
informational
decisional

20
Q

interpersonal

A

managers interact with people inside and out their work units

figure head
leader
liaison activities

21
Q

informational

A

managers receive and communicate info with other people inside and out of org

monitor
disseminator
spokesperson

22
Q

decisional

A

managers use info to make decisions to solve problems or take advantage of opportunities

entrepreneur
disturbance handler
resouurce allocator
negotiator

23
Q

figure head

A

interpersonal

show visitors around company

  • attend work B day parties
  • present ethical guideines to subordinates
  • perform symbolic tasks that rep org
24
Q

leadership

A

interpersonal

  • responsible for actions of subordinates
  • success and fail of subordinates reflect on you
  • make decisions about training, motivating, and disciplinging people
25
Q

liaison

A

interpersonal

polititian work with people outside work units and org to develop alliances to achieve org goals

26
Q

monitor

A

informational

be alert for useful info (newspaper stories abt competitors/ convos with subordinates in hallway)

27
Q

disseminator

A

informational

distribute important info to employees via email/meetings

28
Q

spokesperson

A

informational

put best face on activities of work unit or org to people outside of it

29
Q

entrepreneur

A

decisional

initiate change and innovation

30
Q

disturbance handler

A

decisional

fix problems like unforeseen ones– product defects or international currency crisis

31
Q

resource allocator

A

decisional

setting priorities abt use of resources bc there is never enough $, time or resources

32
Q

negotiator

A

decisional

work with others inside and out the org to accomplish goals

33
Q

skills managers need

A

technical
conceptual
human/soft

34
Q

technical skills

A

job specific knowledge needed to perform well in specialized field –> first line managers

college edu

35
Q

conceptual skills

A

think analytically, visualize org as a whole and understand how parts work together
–> top managers
think as a whole

36
Q

human / soft skills

A

work well in cooperation with people to get things done

37
Q

seven challenges

A
  1. competitive advantage
  2. technological advances
  3. inclusion and diversity
  4. globilization
  5. ethical standards
  6. sustainable development
38
Q

competitive advantage

A

ability to produce g/s more effectively than competitors
1. being responsible to employees – meet their expectations
2. responsive to customers - #1 law of business- take care of customer
3. innovation – always find new ways to make something new and better
4. quality– make g/s good quality
5. efficiency – produce g/s quickly with min resources

39
Q

technological advances

A
  • facilitates change, be used to it
    e- commerce – buy sell g/s online
    e-bus – use internet to run every aspect of bus
    databases – collection of interrelated files
    big data – large quantity of data, computers stored in seperate building
40
Q

knowledge management

A

implementing systems and practices to increase sharing of knowledge and info throughout org

41
Q

inclusion and diversity

A
  • future wont resemble tje past

equity – employyes treated fairly and equally
inclusion – employees heard, valued, and involved

42
Q

globiliation

A

expand management universe beyond country borders
con : overreliance on int economy
pro : greater efficiecy, increased access to G/S and widespread innovation
understand culture and etiquette

43
Q

ethical standsards

A

do it by the book

44
Q

sustainable development

A

business of green

meet present needs while ensuring future gens will meet theirs

Management (16 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions