Chapter 13 Flashcards

1
Q

prosocial behaviour

A

actions that provide benefit to others

ex. giving someone your notes

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2
Q

altruism

A

actions that benefit others, but not oneself, and that involve some costs to the actor
ex. running into a burning building to save a stranger

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3
Q

kitty genovese example

A

got jumped and stabbed, and no one came to help even though there were a lot of people around

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4
Q

why do people help?

A
  • evolution
  • social exchange
  • empathy
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5
Q

social exchange theory

A
  • we act in ways that will maximize rewards & minimize costs
  • altruism does not exist
  • helping others rewards us
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6
Q

ways helping others rewards us

A
  • increased likelihood of receiving help
  • decreased personal distress
  • increase social approval and/or self-worth
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7
Q

altruism doesn’t exist because

A

we always derive some kind of benefit

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8
Q

increased likelihood of receiving help - example

A

if you help a friend move, when you move out, they will help you move

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9
Q

decreased personal distress

A

we might feel badly if we don’t help someone that is in need

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10
Q

empathy

A
  • altruism does exist
  • empathy-altruism hypothesis
  • if no empathy, then social exchange prevails
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11
Q

empathy-altruism hypothesis

A

when we feel empathy for somebody else, we will help for purely altruistic reasons regardless of what we may or may not have to gain

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12
Q

personal determinants of helping

A
  • individual differences
  • gender
  • culture
  • mood
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13
Q

individual differences

A
  • altruistic personality type
  • very little consistency across situations
  • altruistic personalities are not more likely to help
  • different kinds of people help in different situations
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14
Q

altruistic personality type

A
  • it’s part of who they are
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15
Q

gender

A

equally likely to engage in prosocial behaviours but in different types of situations

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16
Q

gender - men

A
  • heroic
  • chivalrous helping
    ex. holding a door open, running into a burning building
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17
Q

gender - women

A
  • nurturing
  • helping
  • longer term commitment
    ex. taking food over to a neighbour who is ill
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18
Q

culture

A
  • cross cultural similarities

- collectivist cultures

19
Q

cross-culture similarities

A
  • help in group more than out group
20
Q

collectivist cultures

A
  • stronger boundaries between in group and out group

- even more likely to help in group and less likely to help out group

21
Q

mood

A

plays a huge role in prosocial behaviour

22
Q

more likely to help when

A
  • in a good mood
  • feeling guilty
  • feeling intense sadness
23
Q

negative state relief hypothesis

A
  • when you’re feeling sad about something in your life, helping someone else can make you feel better
24
Q

in a good mood example

A

dime in the phone booth

  • those who found a dime were 84% more likely to help
  • those who did not find a dime, only 4% helped
25
Q

feeling guilty example

A

more donations were made before people went to confess in church than they did after

26
Q

why good mood can help facilitate prosocial behaviour

A
  • interpret events more as positive
  • prolongs our good mood
  • can facilitate self-attention
27
Q

self- attention

A

when you have a greater self attention you are more likely to act in ways that better reflect your underlining values (mostly of us like to think e are a good and kind person, so we will act that way)

28
Q

situational determinants of helping

A
  • rural/urban environments
  • bystander effect
  • nature of the relationship
29
Q

rural/urban environment

A
  • people who like in more rural are more likely to engage in prosocial behaviour
  • urban overload hypothesis
30
Q

urban overload hypothesis

A
  • milgram
  • it doesn’t matter if you are from a rural or urban area, instead whats important is where that situation occurs
  • that in urban areas there is a sensory overload, so we slip in low effort thinking, so we don’t notice everything going on
31
Q

rural/urban environment - population size

A

it is not the population size that matters, but the density

ex. one million people in a small area vs. one million people in a wide spread area

32
Q

bystander effect

A
  • darley & latane

- diffusion of responsibility

33
Q

diffusion of responsibility

A

how much responsibility you feel for helping someone in need, is dependent on how many other people are around at that time

34
Q

bystander effect - 5 step cognitive process

A
  1. notice something is happening
  2. perceive situation as urgent
  3. assume responsibility
  4. decide what to do
  5. do it
35
Q

factor that may interfere with the process based on each step

A
  1. low effort thinking (cognitive misers) and urban-overload hypothesis
  2. pluralistic ignorance (informational social influence)
  3. diffusion of responsibility
  4. lack of knowledge on what to do
  5. don’t have the skills,
    cost-benefit analysis
36
Q

cost benefit analysis

A

you know whats supposed to be done but the risks are too great

37
Q

things that can facilitate prosocial behaviour/prevent the bystander effect

A
  • if you initiate people are more likely to join in

- if you give direction to people they are more likely to help

38
Q

nature of relationships

A
  • communal relationships

- exchange relationship

39
Q

communal relationships

A
  • occur between on-going relationships with
  • you care about their well-being
  • more likely to engaged in prosocial behaviour
    ex. family and friends
40
Q

exchange relationships

A
  • occur between strangers or loose relationships

- less likely to engage in prosocial behaviour

41
Q

affects of the nature of helping

A

less likely to engage in prosocial behaviour if you envy those you are in a communal relationship with, if so you are more likely to help a stranger

42
Q

increasing helping

A
  • rewards
  • modelling
  • being aware of barriers to helping
43
Q

Things to consider when offering rewards

A

over justification effect

  • if you over do it, they will only do it for the reward
  • instead of providing tangible rewards, provide intangible awards