Chapter 12: Problem Solving & Creativity Flashcards
Problem
a situation in which there is an obstacle between a present state and a goal state and it is not immediately obvious how to get around the obstacle
Restructuring
the process of changing a problem’s representation, according to the Gestalt psychologists
restructuring is the key mechanism of problem solving
Insight
sudden realization of a problem’s solution
Analytically Based Problems
problem that is solved by a process of systematic analysis, often using techniques based on past experiences
Functional Fixedness
an effect that occurs when the ideas a person has about an object’s function inhibit the person’s ability to use the object for a different function
Candle Problem
a problem, first described by Duncker, in which a person is given a number of objects and is given the task of mounting a candle on a wall so it can burn without dripping wax on the floor, the problem was used to study functional fixedness
Two-String Problem
a problem first described by Maier in which a person is given the task of attaching two string together that are too far apart to be reached at the same time
this task was devised to illustrate the operation of functional fixedness
Mental Set
a preconceived notion about how to approach a problem based on a person’s experience or what has worked in the past
Water Jug Problem
a problem, first described by Luchins, that illustrates how mental set influence the strategies that people use to solve a problem
Tower of Hanoi Problem
a problem involving moving discs from one set of pegs to another
it has been used to illustrate the process involved in means-end analysis
Initial State
in problem solving, the condition that occurs when a problem has been solved
Goal State
in problem solving, the condition that occurs when a problem has been solved
Operators
in problem solving, permissible moves that can be made toward a problem’s solution
Intermediate State
in problem solving, the various conditions that exist along the pathways between the initial and goal states
Problem Space
the initial state, goal state, and all the possible intermediate states for a particular problem
Means-End Analysis
a problem-solving strategy that seeks to reduce the difference between the initial and goal states
this is achieved by creating sub-goals and intermediate steps that are closer to the goal
Sub-Goals
in the means-end analysis approach to problem solving
intermediate states that move the process of solution closer to the goal
Mutilated Checkboard Problem
a problem that has been used to study how the statement of a problem influences a person’s ability to reach a solution
Think-Aloud Problem
a procedure in which subjects are asked to say out loud what they are thinking while doing a problem
this procedure is used to help determine people’s thought processes as they are solving a problem
Analogy
making a comparison in order to show a similarity between two different things
Analogical Problem Solving
the use of analogies as an aid to solving problems
typically, a solution to one problem, the source problem, is presented that is analogous to the solution to another problem, the target problem
Analogical Transfer
transferring experience in solving one problem to the solution of another, similar problem
Target Problem
a problem to be solved, in analogical problem solving, solution of this problem can become easier when the problem-solver is exposed to an analogous source problem or story
Source Problem
a problem or story that is analogous to the target problem and which therefore provides information that can lead to a solution of the target problem
Radiation Problem
a problem posed by Duncker that involves finding a way to destroy a tumor by radiation without damaging other organs in the body
this problem has been widely used to study the role of analogy in problem solving
Analogical Encoding
a technique in which people compare two problems that illustrate a principle
this technique is designed to help people discover similar structural features of cases or problems
Trade-Off Strategy
a negotiating strategy in which one person says to another. “I’ll give you A, if you’ll give me B”
Contingency Strategy
a negotiating strategy in which a person get what he or she wants if something else happens
Analogical Paradox
people find it difficult to apply analogies in laboratory settings, but routinely use them in real-world settings
In vivo Problem Solving Research
observing people to determine how they solve problems in real-world situations
this technique has been used to study the use of analogy in a number of different settings, including laboratory meetings of a university research group and design brainstorming sessions in an industrial research and development department