Chapter 12 - Personalities + Attitude

Question 1

x4 items that shape personality

Answer 1

hereditary
upbringing
experiences
childhood environment

Question 2

Ideal self is

Answer 2

how you want to be

Question 3

self concept is

Answer 3

how you see yourself

Question 4

Hans Eysenck says most stable personality is

unstable

Answer 4

unstable extrovert

stable extrovert

Question 5

Attitude is how we

Answer 5

act favourably or unfavourably to place / person / object

Question 6

Behaviour and motivation is a result of

Answer 6

personality and attitude

the way the person acts

Question 7

Jens Rasmussen x3 behaviours are

Answer 7

Skill
Rule
Knowledge

Question 8

A skill base uses what

Answer 8

long term memory

motor programmes

Question 9

A rule base uses what

Answer 9

cognition
following rules, checklists
have to pay attention

Question 10

A knowledge base is for

Answer 10

new unexpected events

Question 11

Status is

Answer 11

the rank you are given

Question 12

Role is

Answer 12

how you believe you should act in the new role

Question 13

Situational awareness should be when

Answer 13

reality matches perception.

crew aware of situation inside and outside a/c

Question 14

x3 levels of situational awareness are

Answer 14

perceiving
understanding
projecting

Question 15

How to regain situational awareness is

Answer 15

take your time
briefings
gather as much information from different sources
delegation

Question 16

x3 cockpit gradients are

Answer 16

autocratic (too steep)
laissez - faire (most dangerous)
synergistic (best)

Question 17

x6 most dangerous behaviours in aviation

Answer 17

1. Anti-authoritarianism
2. Impulsiveness
3. Invulnerability
4. Excessive self-esteem (macho, conceit, arrogance)
5. Resignation
6. Complacency

Question 18

Paul Watzlawick says

Answer 18

one cannot no communicate

Question 19

Meta communication is

Answer 19

using all resources to get the message across

usually 70-80% of communication is meta. body language etc

Question 20

Best way to solve conflict is

Answer 20

active listenning