Chapter 12

Question 1

What are 4 things that speaking skills can do for your career?

Answer 1

Lead to career success, increase opportunities for promotion, useful at every career stage, most desired soft skill in applicants

Question 2

5 types of business presentations

Answer 2

Briefings, reports, podcasts, virtual presentations, webinars

Question 3

It is important to know your ____

Answer 3

purpose

Question 4

What do you want your listeners to….

Answer 4

Believe, remember, act on/do

Question 5

5 questions you should ask yourself to determine the organizational style

Answer 5

How will this topic appeal to this audience?
How can I relate this information to my listeners’ needs?
How can I earn respect so that they accept my message?
What would be most effective in making my point? Facts? Statistics?, etc.
What measures must I take to ensure that this audience remembers my main points?

Question 6

What are the 3 steps to effective speaking?

Answer 6

Tell them what you are going to tell them, tell them, tell them what you told them

Question 7

People retain information best when they:

Answer 7

hear it repeatedly

Question 8

The introduction of a speech should do what?

Answer 8

Capture listeners’ attention and get them involved, identify yourself and build credibility, preview your main points (3 is best)

Question 9

What are 6 ways to capture attention?

Answer 9

Question, quote, promise, facts, story, jokes

Question 10

What are 4 ways you can establish credibility with your audience?

Answer 10

Describe your position/knowledge/experience, dress professionally, maintain eye contact, connect with your audience

Question 11

The body of your presentation should…

Answer 11

Focus on a limited number of points
develop each point with adequate details
use a clear organizational strategy

Question 12

Always ask yourself:

Answer 12

How will my audience react to/receive this information?

Question 13

The conclusion of your presentation should…

Answer 13

summarize the main themes, leave the audience with a noteworthy takeaway, include a statement or closing thought that indicates that you are finishing up

Question 14

What are three ways to build audience rapport?

Answer 14

Effective imagery (analogy, simile, metaphor, personal anecdote, personalized statistics)
Verbal signposts (previewing, summarizing, switching directions)
Nonverbal messages (attire, body movement, eye contact, facial expressions)

Question 15

What are the purposes of good visual aids?

Answer 15

Emphasize and clarify main points, improve comprehension and retention, increase audience interest, increases professional appearance, jogs the speakers memory

Question 16

Blue is the color of…

Answer 16

credibility, tranquility, conservatism, and trust

Question 17

Green is the color of…

Answer 17

interaction, growth, money, and stability

Question 18

Purple is the color of…

Answer 18

spirituality, royalty, dreams and humor

Question 19

What is the 6x6 rule?

Answer 19

6 bullets per screen, 6 words per bullet

Question 20

A slide should accomplish at least one of these 5 purposes

Answer 20

• Generates interest in what you are saying and helps the audience follow your ideas
• Highlights points you want your audience to remember
• Introduces or reviews your key points
• Provides a transition from one major point to the next
• Illustrates and simplifies complex ideas

Question 21

What are the first three steps to a powerful multimedia presentation?

Answer 21

1) Focus on the text
2) Select the background and fonts
3) Choose images that help to communicate your message

Question 22

The best spontaneous remarks are….

Answer 22

practiced over and over again

Question 23

How can you combat stage fright?

Answer 23

Breathe deeply, convert your fear, know your topic and come prepared, use positive self talk, water, shift the spotlight to your visuals, ignore any stumbles, feel proud when you finish

Question 24

Before your presentation, you should:

Answer 24

Prepare thoroughly, rehearse repeatedly, time yourself, dress professionally, request a lectern, check the room, greet audience members, practice stress reduction

Question 25

During your presentation, you should:

Answer 25

Begin with a pause, recite your first line from memory, maintain eye contact, don’t read from your notes, control your voice, slow down, don’t apologize, be natural, summarize your main idea in closing