Chapter 12 Flashcards
What are 4 things that speaking skills can do for your career?
Lead to career success, increase opportunities for promotion, useful at every career stage, most desired soft skill in applicants
5 types of business presentations
Briefings, reports, podcasts, virtual presentations, webinars
It is important to know your ____
purpose
What do you want your listeners to….
Believe, remember, act on/do
5 questions you should ask yourself to determine the organizational style
How will this topic appeal to this audience?
How can I relate this information to my listeners’ needs?
How can I earn respect so that they accept my message?
What would be most effective in making my point? Facts? Statistics?, etc.
What measures must I take to ensure that this audience remembers my main points?
What are the 3 steps to effective speaking?
Tell them what you are going to tell them, tell them, tell them what you told them
People retain information best when they:
hear it repeatedly
The introduction of a speech should do what?
Capture listeners’ attention and get them involved, identify yourself and build credibility, preview your main points (3 is best)
What are 6 ways to capture attention?
Question, quote, promise, facts, story, jokes
What are 4 ways you can establish credibility with your audience?
Describe your position/knowledge/experience, dress professionally, maintain eye contact, connect with your audience
The body of your presentation should…
Focus on a limited number of points
develop each point with adequate details
use a clear organizational strategy
Always ask yourself:
How will my audience react to/receive this information?
The conclusion of your presentation should…
summarize the main themes, leave the audience with a noteworthy takeaway, include a statement or closing thought that indicates that you are finishing up
What are three ways to build audience rapport?
Effective imagery (analogy, simile, metaphor, personal anecdote, personalized statistics) Verbal signposts (previewing, summarizing, switching directions) Nonverbal messages (attire, body movement, eye contact, facial expressions)
What are the purposes of good visual aids?
Emphasize and clarify main points, improve comprehension and retention, increase audience interest, increases professional appearance, jogs the speakers memory
Blue is the color of…
credibility, tranquility, conservatism, and trust
Green is the color of…
interaction, growth, money, and stability
Purple is the color of…
spirituality, royalty, dreams and humor
What is the 6x6 rule?
6 bullets per screen, 6 words per bullet
A slide should accomplish at least one of these 5 purposes
- Generates interest in what you are saying and helps the audience follow your ideas
- Highlights points you want your audience to remember
- Introduces or reviews your key points
- Provides a transition from one major point to the next
- Illustrates and simplifies complex ideas
What are the first three steps to a powerful multimedia presentation?
1) Focus on the text
2) Select the background and fonts
3) Choose images that help to communicate your message
The best spontaneous remarks are….
practiced over and over again
How can you combat stage fright?
Breathe deeply, convert your fear, know your topic and come prepared, use positive self talk, water, shift the spotlight to your visuals, ignore any stumbles, feel proud when you finish
Before your presentation, you should:
Prepare thoroughly, rehearse repeatedly, time yourself, dress professionally, request a lectern, check the room, greet audience members, practice stress reduction
During your presentation, you should:
Begin with a pause, recite your first line from memory, maintain eye contact, don’t read from your notes, control your voice, slow down, don’t apologize, be natural, summarize your main idea in closing
