Chapter 12

Question 1

social loafing

Answer 1

When an individual in a team does not exert
the expected amount of effort and relies instead
on the work of other team
members.

Question 2

cross-functional teams

Answer 2

Teams whose
members are
drawn from
multiple functional areas in
the firm such as
R&D, marketing,
manufacturing,
distribution, and
so on

Question 3

what are the 4 structures of new development teams

Answer 3

Functional, lightweight, heavyweight and autonomous.

Question 4

Explain functional teams

Answer 4

No cross-functional integration; employees
remain within functional departments.

Question 5

explain lightweigth team

Answer 5

Employees remain within functional
departments but project manager provides
cross-functional integration.

Question 6

explain heavyweigth team

Answer 6

Project manager provides cross-functional
integration; team members are collocated but
still report to functional managers also.

Question 7

explain autonomous team

Answer 7

Project manager provides cross-functional
integration; team members are collocated and
report only to project manager.

Question 8

how can social loafing be helped?

Answer 8

The potential for social loafing decreases
when individual team members can be evaluated on their individual performance, when
tasks are perceived as important, and in groups with high levels of social cohesion