Chapter 12 Flashcards
Those human resource management activities associated
with the movement of employees within the organization.
Internal employee relations
Unwritten contract created when an employee agrees to work for
an employer but no agreement exists as to how long the parties expect the employment to
last.
Employment at will
State of employee self-control and orderly conduct that indicates the extent of
genuine teamwork within an organization
Discipline
Invoking a penalty against an employee who fails to meet
organizational standards.
Disciplinary action
An approach to disciplinary action that has four consequences which are
analogous to touching a hot stove.
Hot stove rule
Approach to disciplinary action designed to ensure that
the minimum penalty appropriate to the offense is imposed.
Progressive disciplinary action
Numerous articles related to disciplinary
action and progressive disciplinary action.
http://hrdailyadvisor.blr
Process in which a worker is given time off
with pay to think about whether he or she wants to follow the rules and continue working
for the company
Disciplinary action without punishment
Most severe penalty that an organization can impose on an employee.
Termination
A standard for determining whether to terminate an employee and the
standard is based on whether an employee violated company policy or work rules and the
severity of the violation
Just cause
Process of moving a worker to a lower level of duties and responsibilities,
which typically involves a reduction in pay
Demotion
Reverse of a company growing; it suggests a one-time change in the
organization and the number of people employed (also known as restructuring or
rightsizing)
Downsizing
A procedure whereby laid-off employees are given assistance in finding
employment elsewhere
Outplacement
Compensation designed to assist laid-off employees as they search for
new employment
Severance pay
Complaint officer who has access to top management and who hears
employee complaints, investigates, and recommends appropriate action
Ombudsperson
Procedure whereby the employee and the
company agree ahead of time that any problems will be addressed by an agreed-upon
means
Alternative dispute resolution (ADR)
Office of Personnel Management, Alternative
www.opm.gov
A Resource Guide
Dispute Resolution
Lateral movement of a worker within an organization.
Transfer
Movement of a person to a higher-level position in an organization.
Promotion
Means of revealing the real reasons employees leave their jobs; it is
conducted before an employee departs the company and provides information on how to
correct the causes of discontent, and it reduces turnover
Exit interview
Questionnaire sent to former employees several weeks after
they leave the organization to determine the real reason they left.
Post-exit questionnaire
Survey that seeks input from employees to determine their feelings
about topics such as the work they perform, their supervisor, their work environment,
flexibility in the workplace, opportunities for advancement, training and development
opportunities, and the firm’s compensation system.
Attitude survey
Facilitates employee departure from the company by assisting the
completion of exit tasks, including exit interviews, forms completion, the return of
company property, and ensuring that employees receive the appropriate extended
benefits
Offboarding
Any arrangement that allows people to move from full-time work to
retirement in steps
Phased retirement
Employee makes work conditions so intolerant you decide to leave
Constructive Discharge
Never called downsizing ALWAYS called ______
Right-sizing
If a company does all the right things and someone accuses you of otherwise, it is best to stay silent
Anton Checkoff
As a student you may follow a complaint against a faculty member at the IUP…
Dispute Resolution
If someone bids on a job they cannot bid on another job for another 6 months
6 Month Rule
