Chapter 11: Quality theme

Question 2

What is the purpose of the Quality theme in PRINCE2?

Answer 2

To define and implement the means by which the project will verify that products are fit for purpose.

Question 3

What is PRINCE2’s approach to quality?

Answer 3

• Explicitly agree on customer quality expectations and acceptance criteria. - Identify project products to the level of required control. - Define product descriptions, quality criteria, quality methods, and responsibilities. - Implement and track quality methods throughout the project.

Question 4

How does agile approach quality differently from traditional methods?

Answer 4

• Testing and quality checking are integrated throughout development (‘test first’ or ‘test as you go’). - Definition of ‘done’ evolves over time. - Quality planning may be less emphasised at the start, with more focus on quality control during development.

Question 5

How does PRINCE2 Agile allow flexibility in product descriptions?

Answer 5

• Product descriptions can be written as epics or user stories. - They can evolve as long as the baseline and plan level are clear. - Higher-level descriptions may be formally defined, while lower-level descriptions can be informal.

Question 6

What are the key elements of quality management in PRINCE2 Agile?

Answer 6

• Defining customer quality expectations and acceptance criteria. - Using the quality method suited to the product (e.g. test-driven for software, quality review for documents). - Ensuring customer involvement in acceptance, documentation, and product demos.

Question 7

What are the three main agile testing approaches?

Answer 7

1. Test-first: Writing tests before building the product. 2. Test-driven development (TDD): Writing failing tests first, then developing code to pass them. 3. Test-as-you-go: Continuous testing throughout development.

Question 8

What is Behaviour-Driven Development (BDD)?

Answer 8

A collaborative development process based on TDD, using easy-to-understand language to describe user behaviours and expected outcomes.

Question 9

What is the ‘Definition of Done’ in agile?

Answer 9

A checklist that confirms when work is complete, including peer review, customer acceptance, updated documentation, and compliance with accessibility standards.

Question 10

How does PRINCE2 view quality vs. scope?

Answer 10

• Quality is defined by quality criteria, while scope is defined by the products delivered. - A reduction in scope is not a reduction in quality if delivered products meet the agreed quality level.