Chapter 11: Project Management Flashcards

1
Q

Key factors in managing a successful project

A
  • clear definition of the aim of the project reflecting customer needs
  • full planning
  • thorough risk analysis
  • a schedule of what needs to be considered at each milestone review point
  • regular monitoring of developments
  • measurement of performance and quality standards
  • thorough testing at all stages
  • management of critical path issues
  • appropriate pacing so that the right things are done at the right time.
  • stable but challenging relationships with external suppliers
  • a supportive environment
  • excellent communications between those involved
  • positive conflict management
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2
Q

7 policies contained in the written strategy

A
FINANCING policy
LEGAL policy
IT policy 
RISK MANAGEMENT policy
TECHNICAL policy
COMMUNICATIONS policy
CONFLICTS OF INTEREST policy
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3
Q

Project owner / sponsor

A

Ultimate owner of the project.

  • Responsible for the SCHEDULING, ie ensuring that the key MILESTONES have been reached at the agreed times and that CRITICAL QUESTIONS are raised at these points.
  • in charge of the DESIGN and BUILD of the project
  • should be able to ESTABLISH DIRECTION
  • decides on ACTION
  • organises resources
  • MOTIVATES the team
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4
Q

Good communication is particularly important between

A
  • designers and builders
  • specifiers and implementers
  • project owners and project managers
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5
Q

Meaning of “clear definition”

A

Need to develop the project definition in a

  • timely,
  • cost-effective manner,
  • with minimal changes occurring later in the project.

This will enable the real needs of the project customer to be met.

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6
Q

The tools for planning, monitoring and reporting on the progress of a project should:… (3)

A
  • be USER FRIENDLY
  • allow technical, financial and other ISSUES to be TRACKED
  • enable final OUTCOMES to be PREDICTED RELIABLY
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7
Q

Written strategy for the project sets out… (4)

A
  • AIMS of the project
  • ISSUES necessary for the implementation of the project
  • areas of RISK that could affect the viability of the project
  • ALTERNATIVE STRATEGIES for dealing with the areas of risk
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8
Q

Contents of the Written Strategy Document

A
- POLICIES - 
financing policy
legal policy
IT policy 
risk management policy
technical policy
communications policy
conflicts of interest policy
  • ROLES and RESPONSIBILITIES -
    Sets out responsibilities of:
  • project sponsor
  • 3rd parties and consultants
  • OBJECTIVES -
  • Financial objectives
  • How to meet objectives
  • Quality Standards
  • SCHEDULE -
  • Key milestones
  • Structured breakdown of what needs to be done
  • EXPECTED COSTS -
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9
Q

Communications policy

A

Sets out:
- by what means
- how frequently
people will communicate,

e.g. development staff, users, project management team, senior management.

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