Chapter 11: Project Management Flashcards
1
Q
Key factors in managing a successful project
A
- clear definition of the aim of the project reflecting customer needs
- full planning
- thorough risk analysis
- a schedule of what needs to be considered at each milestone review point
- regular monitoring of developments
- measurement of performance and quality standards
- thorough testing at all stages
- management of critical path issues
- appropriate pacing so that the right things are done at the right time.
- stable but challenging relationships with external suppliers
- a supportive environment
- excellent communications between those involved
- positive conflict management
2
Q
7 policies contained in the written strategy
A
FINANCING policy LEGAL policy IT policy RISK MANAGEMENT policy TECHNICAL policy COMMUNICATIONS policy CONFLICTS OF INTEREST policy
3
Q
Project owner / sponsor
A
Ultimate owner of the project.
- Responsible for the SCHEDULING, ie ensuring that the key MILESTONES have been reached at the agreed times and that CRITICAL QUESTIONS are raised at these points.
- in charge of the DESIGN and BUILD of the project
- should be able to ESTABLISH DIRECTION
- decides on ACTION
- organises resources
- MOTIVATES the team
4
Q
Good communication is particularly important between
A
- designers and builders
- specifiers and implementers
- project owners and project managers
5
Q
Meaning of “clear definition”
A
Need to develop the project definition in a
- timely,
- cost-effective manner,
- with minimal changes occurring later in the project.
This will enable the real needs of the project customer to be met.
6
Q
The tools for planning, monitoring and reporting on the progress of a project should:… (3)
A
- be USER FRIENDLY
- allow technical, financial and other ISSUES to be TRACKED
- enable final OUTCOMES to be PREDICTED RELIABLY
7
Q
Written strategy for the project sets out… (4)
A
- AIMS of the project
- ISSUES necessary for the implementation of the project
- areas of RISK that could affect the viability of the project
- ALTERNATIVE STRATEGIES for dealing with the areas of risk
8
Q
Contents of the Written Strategy Document
A
- POLICIES - financing policy legal policy IT policy risk management policy technical policy communications policy conflicts of interest policy
- ROLES and RESPONSIBILITIES -
Sets out responsibilities of: - project sponsor
- 3rd parties and consultants
- OBJECTIVES -
- Financial objectives
- How to meet objectives
- Quality Standards
- SCHEDULE -
- Key milestones
- Structured breakdown of what needs to be done
- EXPECTED COSTS -
9
Q
Communications policy
A
Sets out:
- by what means
- how frequently
people will communicate,
e.g. development staff, users, project management team, senior management.