Chapter 11

Question 1

Management

Answer 1

coping w/ complexity.

Brings order and consistency by drawing up formal plans, designing rigid organization structures, and monitoring results against the plans.

Question 2

Leadership

Answer 2

coping w/ change.

establish direction by developing a vision of the future, then align people by communicating this vision and inspiring them to overcome hurdles.

Question 3

non-sanctioned leadership

Answer 3

the ability to influence that arises outside the formal structure of the organization

Question 4

Trait theories of leadership looks at…

Answer 4

focus on personal qualities and characteristics. (personality, social, physical,or intellectual traits)

Question 5

essential leadership traits (5)

Answer 5

Conscientiousness
Extraversion
Emotional Intelligence
Openness
Agreeableness

Question 6

Traits predicts the (?) of leaders

Answer 6

emergence, selecting

Question 7

Behavioral Theories

Answer 7

behaviors can be taught, traits cannot. Must be trained.

Question 8

Ohio State Behavioral theory

Answer 8

Initiating structure

Consideration

Question 9

Initiating structure

Answer 9

able to define and structure their role and that of employees to work toward the goals of the organization

Question 10

consideration

Answer 10

ability to gain trust and respect of their followers, and help them feel appreciated for what they do.

Question 11

Michigan State Behavioral Theory

Answer 11

Employee Orientated

Production Orientated

Question 12

Employee Orientated

Answer 12

interpersonal relationship between leaders and followers

Question 13

Production Orientated

Answer 13

technical aspect of the job, the task aspect.

Question 14

Contingency Theories

Answer 14

Fielder Model
Hersey
Leader-Member Exchange theory

Question 15

Fielder Model

Answer 15

effective group performance depends on proper match of leadership STYLE and CONTROL

Question 16

Leadership Style can be determined by what?

Answer 16

Least Preferred Co-worker Questionnaire (LPC)

Question 17

3 Contingency Dimension

Answer 17

leader-member relations
task structure
position power

Question 18

leader-member relations

Answer 18

the degree of confidence, trust, and respect members have on their leader

Question 19

Task Structure

Answer 19

the degree to which the job assignments are procedures (structured or unstructured)

Question 20

Position Power

Answer 20

the degree of influence a leader has over power variables such as hiring, firing, discipline, etc.

Question 21

Task oriented perform better in what control?

Answer 21

high and low

Question 22

Relationship-orientated perform better in what control?

Answer 22

moderate

Question 23

Fielder believe what about leadership style

Answer 23

it is fixed, change leader or situation.

Question 24

Leadership-Member Exchange Theory (LMX)

Answer 24

because of time pressures, leaders for relationships with a small group of followers. create in group and out group.

Question 25

Charisma

Answer 25

certain quality of an individual personality, by virtue of which he is set apart from ordinary people and treated as endowed with super human or at least specifically exceptional power or qualities.

Question 26

Charismatic Leadership Theory abilities (4)

Answer 26

1. Vision and articulation 2. Risk 3. Unconventional Behavior 4. Sensitivity to follower needs (VRUS)

Question 27

3 step process in becoming a charismatic leader

Answer 27

1. Aurora for chrisma 2. Draw others in 3. Bring out the potential of followers through emotion

Question 28

4 step process how charismatic leaders influence followers

Answer 28

1. articulate a vision 2. vision statement 3. words and actions 4. unconventional behavior and emotion inducing

Question 29

Transactional Leaders

Answer 29

leaders who guide their followers toward established goals by clarifying roles and task requirements

Question 30

Transformational Leaders

Answer 30

Inspire followers to transcend their self-interests for the good of the organization and can have extraordinary effects on their followers

Question 31

Authentic Leaders

Answer 31

know who they are, know that they believe in and values, and act on those beliefs openly and candidly.

Question 32

Socialized Charismatic Leader

Answer 32

leadership that conveys other centered values by modeling ethical conduct.

Question 33

Trust

Answer 33

psychological state that exists when you agree to make yourself vulnerable to another because you have positive expectations about how things are to turn out

Question 34

Attribution Theory of Leadership

Answer 34

leadership is merely an attribution people make about other individuals. It suggests that what is important is projecting the appearance of being a leader rather than focusing on actual accomplishments.

Question 35

Substitues

Answer 35

experience and training that can replace the need for a leader's support or ability to create structure

Question 36

Neutralizers

Answer 36

make it impossible for leader behavior to make any difference to followers.

Question 37

Identification-Based Trust

Answer 37

based on a mutual understanding of each other's intentions and appreciation of the others wants and desires, is particularly difficult to achieve without face to face interaction (online).