Chapter 10: Issues Flashcards

1
Q

What is an Issue?

A

An event relevant to the project that requires project management consideration

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2
Q

What is the purpose of the Issue practice?

A

To collect and asses issues and control changes to the project’s baseline

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3
Q

Who can raise an issue?
1. Project Manager
2. Team Manager
3. Team Member
4. all stakeholders

A

4

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4
Q

What is a change?

A

A change is defined as a modification to any of the approved products that constitute the project baseline

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5
Q

What is the Project baseline?

A

The current approved version of the management and project products that are subject to change control

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6
Q

What is the purpose of change control?

A

It enables those involved to identify when changes have been made and allow them to trade it back to the decision maker

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7
Q

In case of of an approved change. In what management product is the change captured?

A

Product Register (part of the project log) Issue register is only for the raised issues.

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8
Q

Prince2 recommends 5 issue categorizations.. What are they?

A

Categorized as:
-A problem or Concern
-An event external to the project
-Business Opportunity
-Request for change
-Off-specification

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9
Q

What is the difference of a Issue and a risk?

A

Risks are uncertain, Issues are certain

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10
Q

What is a business opportunity?

A

An issue that represents unanticipated positive consequences for the project or user organization

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11
Q

What does the categorization Off-specification contain?

A

Issues that will not meet its quality specifications

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12
Q

What is the change budget?

A

Money or authorized constraints set aside in a plan to cover potential changes.

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13
Q

what are the 5 Prince2 steps for issue management techniques?

A

-Capturing
-Assessing
-Recommeding
-Deciding
-Implementing

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14
Q

When should issues be reviewed?

A

at all project reviews from regular status meetings to stage boundary reviews

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15
Q

When reviewing issues, the aim is to answer these three questions:

A

what is the type of issue?
● does this issue affect the project?
● if so, how?

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