Chapter 10 Flashcards
1
Q
What are the five stages of Tuckman’s theory of group development, and the threat of group decay?
A
- forming
- storming
- norming
- performing
- adjourning
Group decay: occurs when a group achieves performing stage and then shifts into reverse. De-norming, de-storming, de-forming.
2
Q
What is the difference between role overload, role conflict and role ambiguity?
A
- Role overload: too much to do, too little time
- Role conflict: conflicting role expectations
- Role ambiguity: unclear role expectations
3
Q
What is the difference between task and maintenance roles in groups?
A
- Task: goal-oriented
- Maintenance: relationship-oriented
4
Q
What is social loafing and cyber loafing?
A
- Involves the tendency for individual effort to decrease as group size increases
- cyber loafing: using the computer for nonwork activities
5
Q
What is ostracism?
A
Rejection by other group members
6
Q
What is the Asch effect?
A
Giving in to a unanimous but wrong opposition
