chapter 10

Question 1

what is social media

Answer 1

a app where ppl can share their thoughts, pics and videos with others

Question 2

3 main categories of social media

Answer 2

1. publishing service (where users create and share content)
2. media sharing service (where users share and exchange multimedia content like photos and vids)
3. networking service
   (platforms designed for users to connect with others)

Question 3

what is the positive effect off social media in civil society

Answer 3

the impact on civil society allows anyone to easily share n voice their opinion publicly, bring ppl tgt with similar cause

Question 4

negative impact of civil society

Answer 4

concern on social media activism/ “slacktivisim”
this lead to lack of active engagement irl campaign

Question 5

positive effects on commerce

Answer 5

allow business to connect with customer and drive revenue
use social media to gain insight

Question 6

negative effect on commerce

Answer 6

lack of social engagement and can harm a business credibility