Chapter 1 the Company Officer

Question 1

What best describes the outcome of good decision making skills for a company officer?

Answer 1

Workplace satisfaction

Question 2

The company officers most important task is to ensure?

Answer 2

Personnel safety

Question 3

What best illustrates the concept of the company officers role as subordinate?

Answer 3

Expected to execute the orders of superior officers

Question 4

Which of the following statements most accurately reflects the concept of the company officer as public servant?
A. Contact with the public only occurs in non-emergency situations
B. The public may judge the entire organization through the actions of the company officer.
C. Unit personnel should focus solely on emergency response and not worry about public impressions.
D. Fire and emergency organizations should not think of their job as customer service oriented.

Answer 4

B. The public may judge the entire organization through the actions of the company officer.

Question 5

____ conduct best describes the concept that takes on great importance when the company officer becomes a role model.

Answer 5

Ethical

Question 6

New company officers should adopt an appropriate level of___ for those they supervise to make the transition to Officer less difficult.

Answer 6

Humility and respect

Question 7

Which of the following best describes the concept a company officer should apply when deciding on his or her own actions, as well as the actions of subordinates?
A. Personal gain
B. Responsibility
C. Disciplinary action
D. Command presence

Answer 7

B. Responsibility

Question 8

A company officer promoted from within an organization must develop leadership skills that:

Answer 8

Are appropriate to the situation

Question 9

In volunteer, combination, or industrial organizations,____ is essential for the success of the employer and employee if an exchange of supervisory roles is necessary.

Answer 9

Mutual respect

Question 10

Without appropriate understanding of the relationship between the new officer and unit members, the unit will most likely:

Answer 10

Suffer

Question 11

Which of the following scenarios is most likely to occur when new officers attempt to duplicate behaviors of previous officers?
A. Mutual respect will occur.
B. Loyalty for the officer will flourish.
C. Sweeping changes Will be successful.
D. The duplication will create resentment.

Answer 11

D. The duplication will create resentment.

Question 12

To overcome personal changes, the best course of action for a new officer to consider is to:
A. Disclose all conversations.
B. Praise in private, discipline in public.
C. Except praise and honor’s with modesty.
D. Lead by example set by a subordinate.

Answer 12

C. Except praise and honor us with modesty.

Question 13

Which of the following individuals would most likely place unrealistic expectations of time and attention on the company officer?
A. The public
B. Former peers
C. Administrators
D. Family members

Answer 13

D. Family members

Question 14

Which of the following approaches can most effectively help a new company officer take advantage of the opportunities of becoming an officer?
A. Strive to avoid a command presence.
B. Apply appropriate supervisory techniques.
C. Be wary of diversity in people and situations.
D. Be rigorous with critiques of accomplishments.

Answer 14

B. Apply appropriate supervisory techniques.

Question 15

A company officers responsibilities to subordinates include providing:
A. Hands off supervision.
B. Unprincipled leadership.
C. Educational opportunities.
D. Negotiable safety policies.

Answer 15

C. Educational opportunities.

Question 16

The human resources management aspect of a company officers duties include:

Answer 16

Evaluating personnel performance

Question 17

The success of any fire and emergency services organization is___ to its community involvement.

Answer 17

Directly proportional

Question 18

Knowledge of community___ is essential to a company officer.

Answer 18

Demographics

Question 19

A company officers understanding of administrative duties is best illustrated through:

Answer 19

Cost and consumption monitoring

Question 20

Understanding and applying to jurisdictions building and fire codes best describes the company officers responsibilities in:

Answer 20

Fire and life safety inspections.

Question 21

When delivering emergency services, the company officers most applicable task is to:

Answer 21

Allocate resources to control the incident

Question 22

The incident safety plan (ISP) is developed as part of which of the following company officer duties?

Answer 22

Emergency service delivery

Question 23

A person who leads or directs a unit

Answer 23

Leader

Question 24

A person who is responsible for directing the performance of other people/employees

Answer 24

Supervisor

Question 25

The company officers MOST important task is to:

Answer 25

Ensure the safety of the units personnel

Question 26

Individual who accomplishes organizational objectives through effective and efficient handling of material and human resources.

Answer 26

Manager