Chapter 1 - Pt-Provider Relationship Flashcards
communication/vibe you get going
6 strategies:
- putting pts and interviewers at ease
- finding patients pain & expressing compassion
- evaluating pts insight & becoming an ally
- showing expertise
- establishing authorithy as providers & therapists
- balancing the roles of empathic listener, expert & authority
rapport
a way of increasing rapport, essential characteristics of psychiatrists, but it is not a universal human capacity
relating to the way the pt feels, you can put yourself in their shoes and understand where they are coming from
empathy
having compassion for someone, feeling sorry for them
sympathy
set of expectations, beliefs & emotional responses that a patient brings to the patient-provider relationship
baggage pt brings with them that they transfer on to you as a provider
transference
can take the form of negative feelings that are disruptive to the patient provider relationship but it can also encompass disproportionately positive, idealizing, or even eroticized reactions to patients
countertransference
it is assumed that the provider knows best. He/she will prescribe treatment, and the pt is expected to comply without questioning
paternalistic model
the provider dispenses information to allow the patient to decide on their treatment. All available data are freely given, but the choice is left wholly up to the patient
informative model
providers who have come to know their patients better & understand something of the circumstances of their lives, their families, their values and their hopes and aspirations, are better able to make recommendations that take into account the unique characteristics of an individual patient
interpretive model
the provider acts as a friend or counselor to the pt, not just by presenting information, but in actively advocating a particular course of action
deliberative model
pts reactions to the experience of being sick.
illness behavior
the role that society ascribes to people when they are ill
sick role
emphasizes the anatomical, structural and molecular substrate of disease and its effects on the patients biological functioning
biological system
emphasizes the effects of psychodynamic factors, motivation, and personality on the experience of illness and the reaction to it
psychological system
emphasizes cultural, environmental and familial influences on the expression and the experience of illness
social system
the ability to maintain extreme calm & steadiness
imperturbability